Windows 10: Windows Explorer crashes when I right click and select new

I have checked & disabled all 3rd party apps using a shellview program & the problem does not appear to be there. Problem seems to have occurred after MS update about 10 days ago. Below is the most recent log.


Log Name: Application

Source: Application Hang

Date: 5/4/2019 10:00:15 AM

Event ID: 1002

Task Category: (101)

Level: Error

Keywords: Classic

User: N/A

Computer: T5500

Description:

The program explorer.exe version 10.0.17763.348 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 2dfc

Start Time: 01d50287656e4ad3

Termination Time: 0

Application Path: C:\Windows\explorer.exe

Report Id: 2dc014aa-2634-48aa-9fec-d4e08108b133

Faulting package full name:

Faulting package-relative application ID:

Hang type: Unknown



Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Hang" />

<EventID Qualifiers="0">1002</EventID>

<Level>2</Level>

<Task>101</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2019-05-04T15:00:15.754738100Z" />

<EventRecordID>3500</EventRecordID>

<Channel>Application</Channel>

<Computer>T5500</Computer>

<Security />

</System>

<EventData>

<Data>explorer.exe</Data>

<Data>10.0.17763.348</Data>

<Data>2dfc</Data>

<Data>01d50287656e4ad3</Data>

<Data>0</Data>

<Data>C:\Windows\explorer.exe</Data>

<Data>2dc014aa-2634-48aa-9fec-d4e08108b133</Data>

<Data>

</Data>

<Data>

</Data>

<Data>Unknown</Data>

<Binary>55006E006B006E006F0077006E0000000000</Binary>

</EventData>

</Event>

:)

 

Windows Explorer Crash

Thank you for your reply. If the above steps did not work, let's try another workaround. You can try restarting your Windows Explorer from the Task Manager and see if it will resolve the issue. Follow the steps below:

• Open Task Manager.
• Click the drop-down arrow beside More details.
• Under Processes tab, look for Windows Explorer from the list.
• Select Windows Explorer, right-click on it and select Restart.

After doing so, open Windows Explorer and see if it will crash again.

Let us know if you need further assistance.

 

File Explorer crashes after Right Click in Desktop


Download: ShellExView - Shell Extension Manager For Windows
NOTE: download version 1.97 or later, else Restart Explorer won't work in step 4

1. This program does not require installation, just right click and run as Administrator
2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu. Also put check marks as shown
   
   
   
3. Click on the screen, Hold down CTRL Key+A to select all then click on the red button on top left corner to disable all.
4. Click on the Options again and select Restart Explorer
5. Now try to right click on desktop to see if it fixes your problem. If it does then start to enable one by one and repeat step 4 until the problem occurs again, that's the offending extension.

 

Windows explorer crashing

Hi,

I am having the same problem as the OP in this thread.
Windows Explorer crashes whenever I open my external HDD or thumb drive in explorer..

I have tried the fixes listed in the above thread and I am getting the same error message as 'ktadie' (post 16). I think this is because I am running Windows 7 Professional. Windows explorer crashes when I open my 'Films' folder on my brand new 2tb external HDD. I have about 300 .avi files in this folder and some of the .avi files are several years old.

In short I believe I need the same fix given by 'Wile E' (post 7) but updated for Windows 7 Professional.

Thanks in advance.