Windows 10: Windows explorer hangs when trying to open a word or excel file

HI Team


I am facing a problem while trying to open an excel file or word document from windows explorer. If I try to double click/press enter after selecting the file name, windows explorer doesn't respond. I have to forcefully close it.

Steps followed Open windows explorer --> browse to the file location excel/word --> Try to open by double clicking/pressing enter. Windows explorer hangs and doesn't respond.


The same file opens without out any issue if I go through Open Excel/Word --> File --> Open --> Browse to the location --> Click open and the file opens. I am using windows 10


Issue started almost a month back


Please help


Thanks

Unny

:)

 

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simply change to another folder. It occurs only on one of my computers and only on some excel files

It happens only with excel files and not with word or acrobat

Any suggestions where to look for the problem. We've reinstalled Office 10 and reset my windows profile. nothing helped so far.

 

FIles in Word, Excel and other programmes will not open from the explorer

Hi Brian,

Thank you for posting in Microsoft Community and thanks for providing us an opportunity to assist you.

Please follow the steps.

Step 1:

Lets try to disable the DDE option following these steps:

• Click the File tab, and then click
  Options.
• Click Advanced, and then click to clear the
  Ignore other applications that use Dynamic Data Exchange (DDE) check box in the
  General area.

Click OK.

Step 2:

If the issue persists, uncheck the compatibility options by doing the following:

Right click on Excel (.exe) Properties > Compatibility > uncheck all the boxes

To access Excel (.exe), open the following location:

Windows 8 32bit: C:\Program Files\Microsoft Office\Office14

Windows 8 64bit: C:\Program Files(x86)\Microsoft Office\Office14

For reference:
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/there-was-a-problem-sending-the-command-to-the/56ee1743-b476-43a5-9b00-169b8c6ef37a

Hope the suggestion is helpful. Reply for further assistance.

 

Windows Explorer crashes when trying to preview Word (.docx) files

Here goes:

• I open Windows Explorer
• The preview button is engaged
• I preview all types of files no problem including Office 365 Excel, Adobe .pdf, Word 97-2003 .DOC, jpg, gif, tif, etc.
• I try to preview Word .docx files and Windows Explorer freezes. Have to go into task manager and restart.

I hope someone knows how to fix this. It's a very useful feature, but frustrating if you can't use it. Thanks!