Windows 10: Windows explorer keeps crashing

Discus and support Windows explorer keeps crashing in Windows 10 Network and Sharing to solve the problem; Hi, for about the past month my windows explorer in windows 10 keeps crashing. If I right click in explorer it crashes, or if I simply open the videos... Discussion in 'Windows 10 Network and Sharing' started by MarkSiefring, Apr 10, 2019.

  1. Windows explorer keeps crashing


    Hi, for about the past month my windows explorer in windows 10 keeps crashing. If I right click in explorer it crashes, or if I simply open the videos library it also crashes. It also crashes whenever I try to create a new folder, and it crashes frequently whenever a save dialog in other apps is opened, such as microsoft word. I currently have windows 10 home version 1809 installed on my 64 bit machine. I have tried all fixes I have been able to find in various forums, but I have had no luck. Below is the data from the dump file, but I am having trouble interpreting it. Any help would be greatly appreciated.




    KEY_VALUES_STRING: 1

    Key : Timeline.OS.Boot.DeltaSec
    Value: 415

    Key : Timeline.Process.Start.DeltaSec
    Value: 15


    PROCESSES_ANALYSIS: 1

    SERVICE_ANALYSIS: 1

    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1

    Timeline: !analyze.Start
    Name: <blank>
    Time: 2019-04-11T00:59:18.221Z
    Diff: 42401221 mSec

    Timeline: Dump.Current
    Name: <blank>
    Time: 2019-04-10T13:12:37.0Z
    Diff: 0 mSec

    Timeline: Process.Start
    Name: <blank>
    Time: 2019-04-10T13:12:22.0Z
    Diff: 15000 mSec

    Timeline: OS.Boot
    Name: <blank>
    Time: 2019-04-10T13:05:42.0Z
    Diff: 415000 mSec


    DUMP_CLASS: 2

    DUMP_QUALIFIER: 400

    CONTEXT:
    (.ecxr)
    rax=0000000000e05600 rbx=0000000000000023 rcx=0000000000be0000
    rdx=0000000000000022 rsi=0000000000e00000 rdi=0000000000000000
    rip=00007ffd53b8dc34 rsp=0000000006ac4000 rbp=0000000006ac40c9
    r8=000000000000021e r9=0000000000000000 r10=0000000000001e8e
    r11=00007ffd4932c05a r12=0000000000000230 r13=0000000000000008
    r14=0000000000000000 r15=000000000000021e
    iopl=0 nv up ei pl nz na pe nc
    cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010200
    ntdll!RtlpLowFragHeapAllocFromContext+0x14:
    00007ffd`53b8dc34 4157 push r15
    Resetting default scope

    FAULTING_IP:
    windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+144
    00007ffd`50138b50 488bd8 mov rbx,rax

    EXCEPTION_RECORD:
    (.exr -1)
    ExceptionAddress: 00007ffd53b8dc34 (ntdll!RtlpLowFragHeapAllocFromContext+0x0000000000000014)
    ExceptionCode: c00000fd (Stack overflow)
    ExceptionFlags: 00000000
    NumberParameters: 2
    Parameter[0]: 0000000000000001
    Parameter[1]: 0000000006ac3ff8

    BUGCHECK_STR: STACK_OVERFLOW

    DEFAULT_BUCKET_ID: STACK_OVERFLOW

    PROCESS_NAME: explorer.exe

    RECURRING_STACK: From frames 0x5 to 0xb

    ERROR_CODE: (NTSTATUS) 0xc00000fd - A new guard page for the stack cannot be created.

    EXCEPTION_CODE: (NTSTATUS) 0xc00000fd - A new guard page for the stack cannot be created.

    EXCEPTION_CODE_STR: c00000fd

    EXCEPTION_PARAMETER1: 0000000000000001

    EXCEPTION_PARAMETER2: 0000000006ac3ff8

    WATSON_BKT_PROCSTAMP: 3d46193

    WATSON_BKT_PROCVER: 10.0.17763.348

    PROCESS_VER_PRODUCT: Microsoft® Windows® Operating System

    WATSON_BKT_MODULE: ntdll.dll

    WATSON_BKT_MODSTAMP: bf6ea104

    WATSON_BKT_MODOFFSET: dc34

    WATSON_BKT_MODVER: 10.0.17763.404

    MODULE_VER_PRODUCT: Microsoft® Windows® Operating System

    BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434

    MODLIST_WITH_TSCHKSUM_HASH: 598217f43e817d742889b832d30a0b2539411448

    MODLIST_SHA1_HASH: 8888c5b16d2dd56c20c6d263ca36e2eeacd8e00e

    NTGLOBALFLAG: 0

    APPLICATION_VERIFIER_FLAGS: 0

    PRODUCT_TYPE: 1

    SUITE_MASK: 784

    DUMP_FLAGS: 8000c07

    DUMP_TYPE: 3

    ANALYSIS_SESSION_HOST: LAPTOP-BQQQKPTB

    ANALYSIS_SESSION_TIME: 04-10-2019 20:59:18.0221

    ANALYSIS_VERSION: 10.0.18317.1001 amd64fre

    THREAD_ATTRIBUTES:
    OS_LOCALE: ENU

    ADDITIONAL_DEBUG_TEXT: Followup set based on attribute [Is_OriginalExceptionThread] from Frame:[0] on thread:[2340]

    PRIMARY_PROBLEM_CLASS: STACK_OVERFLOW

    PROBLEM_CLASSES:

    ID: [0n188]
    Type: [STACK_OVERFLOW]
    Class: Primary
    Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
    BUCKET_ID
    Name: Add
    Data: Omit
    PID: [Unspecified]
    TID: [0x2340]
    Frame: [0] : ntdll!RtlpLowFragHeapAllocFromContext

    ID: [0n126]
    Type: [@DATA]
    Class: Addendum
    Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
    BUCKET_ID
    Name: Omit
    Data: Omit
    PID: [0xad4]
    TID: [0x2340]
    Frame: [0] : ntdll!RtlpLowFragHeapAllocFromContext

    LAST_CONTROL_TRANSFER: from 00007ffd53b8d997 to 00007ffd53b8dc34

    STACK_TEXT:
    00000000`06ac4000 00007ffd`53b8d997 : 00000000`00000000 00000000`00000000 00000000`0000021e 00000000`00000000 : ntdll!RtlpLowFragHeapAllocFromContext+0x14
    00000000`06ac4040 00007ffd`4fc71436 : 00000000`00000000 00000000`0000021e 00000000`00000000 00000000`00000000 : ntdll!RtlpAllocateHeapInternal+0x907
    00000000`06ac4130 00007ffd`4fc93ce7 : 00000000`00001e8e 00000000`06ac45e0 00000000`06ac47d8 00000002`0009000e : KERNELBASE!BaseRegOpenClassKeyFromLocation+0x96
    00000000`06ac44e0 00007ffd`4fc7391e : 00000000`00000000 00007ffd`4fc72e3f 00000000`00000000 00000000`06ac4b90 : KERNELBASE!BaseRegGetUserAndMachineClass+0xb7
    00000000`06ac4730 00007ffd`4fc70f74 : 00000000`00000000 00000000`00000001 00000000`000000c0 00000000`00000000 : KERNELBASE!LocalBaseRegQueryInfoKey+0x35e
    00000000`06ac4a10 00007ffd`52633571 : 00000000`00001e8e 00000000`06ac4c08 00000000`00000000 00000000`00000000 : KERNELBASE!RegQueryInfoKeyW+0x144
    00000000`06ac4b00 00007ffd`52637b6b : 00000000`00000000 00000000`0b7b3370 00007ffd`505f2450 00000000`00000000 : SHCore!CRegistryEnumValues::_MaxLen+0x41
    00000000`06ac4b70 00007ffd`52637af3 : 00000000`06ac5220 00007ffd`501f3fe5 ffffffff`ffffffff 0000eafd`25330e1f : SHCore!CRegistryEnum::Init+0x23
    00000000`06ac4ba0 00007ffd`501dc9ff : 00000000`06ac5220 00000000`00000000 00000000`06fbb900 00007ffd`538263ec : SHCore!CRegistrySource::EnumValues+0x73
    00000000`06ac4bd0 00007ffd`501389c3 : 0000ff47`ac61b655 00000000`00000000 00007ffd`505f2450 00000000`06ac5220 : windows_storage!CProgidArray::_EnumValues+0x3f
    00000000`06ac4c30 00007ffd`50139076 : 00000000`0000000a 00000000`00000000 00000000`06fbb920 00000000`00000000 : windows_storage!CProgidArray::EnumerateCapableFileHandlers+0x17f
    00000000`06ac4ed0 00007ffd`50138b50 : 00000000`00000000 00000000`06fbb900 00000000`05c33cc0 00000000`00000000 : windows_storage!CAssocProgidElement::_GetUserChoice+0x82
    00000000`06ac51c0 00007ffd`501383a6 : 00000000`06fb9820 00000000`06fbb920 00000000`05c33cc0 00007ffd`35f90000 : windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+0x144
    00000000`06ac52c0 00007ffd`501cce97 : 00000000`00000001 00000000`06fbb920 00000000`06fbb928 00000000`06ac5350 : windows_storage!CAssocProgidElement::_InitSource+0x66
    00000000`06ac52f0 00007ffd`5018d9a4 : 00000000`00000000 00007ffd`505f6230 00000000`05c33cc0 00007ffd`50080897 : windows_storage!CAssocShellElement::SetKeyInternal+0x87
    00000000`06ac5330 00007ffd`50234b93 : 00000000`06fb9820 00000000`00000000 00000000`06fb9820 00000000`00000000 : windows_storage!AssocElemCreateForClass+0x54
    00000000`06ac5380 00007ffd`50138b50 : 00000000`00000000 00000000`06fb9800 00000000`05c34120 00000000`00000000 : windows_storage!CAssocProgidElement::_GetUserChoice+0xfbb9f
    00000000`06ac5670 00007ffd`501383a6 : 00000000`06fb9b20 00000000`06fb9820 00000000`05c34120 00007ffd`35f90000 : windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+0x144
    00000000`06ac5770 00007ffd`501cce97 : 00000000`00000001 00000000`06fb9820 00000000`06fb9828 00000000`06ac5800 : windows_storage!CAssocProgidElement::_InitSource+0x66
    00000000`06ac57a0 00007ffd`5018d9a4 : 00000000`00000000 00007ffd`505f6230 00000000`05c34120 00007ffd`50080897 : windows_storage!CAssocShellElement::SetKeyInternal+0x87
    00000000`06ac57e0 00007ffd`50234b93 : 00000000`06fb9b20 00000000`00000000 00000000`06fb9b20 00000000`00000000 : windows_storage!AssocElemCreateForClass+0x54
    00000000`06ac5830 00007ffd`50138b50 : 00000000`00000000 00000000`06fb9b00 00000000`05c34100 00000000`00000000 : windows_storage!CAssocProgidElement::_GetUserChoice+0xfbb9f
    00000000`06ac5b20 00007ffd`501383a6 : 00000000`06fbaa20 00000000`06fb9b20 00000000`05c34100 00007ffd`35f90000 : windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+0x144
    00000000`06ac5c20 00007ffd`501cce97 : 00000000`00000001 00000000`06fb9b20 00000000`06fb9b28 00000000`06ac5cb0 : windows_storage!CAssocProgidElement::_InitSource+0x66
    00000000`06ac5c50 00007ffd`5018d9a4 : 00000000`00000000 00007ffd`505f6230 00000000`05c34100 00007ffd`50080897 : windows_storage!CAssocShellElement::SetKeyInternal+0x87
    00000000`06ac5c90 00007ffd`50234b93 : 00000000`06fbaa20 00000000`00000000 00000000`06fbaa20 00000000`00000000 : windows_storage!AssocElemCreateForClass+0x54
    00000000`06ac5ce0 00007ffd`50138b50 : 00000000`00000000 00000000`06fbaa00 00000000`05c33e20 00000000`00000000 : windows_storage!CAssocProgidElement::_GetUserChoice+0xfbb9f
    00000000`06ac5fd0 00007ffd`501383a6 : 00000000`06fbc820 00000000`06fbaa20 00000000`05c33e20 00007ffd`35f90000 : windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+0x144
    00000000`06ac60d0 00007ffd`501cce97 : 00000000`00000001 00000000`06fbaa20 00000000`06fbaa28 00000000`06ac6160 : windows_storage!CAssocProgidElement::_InitSource+0x66
    00000000`06ac6100 00007ffd`5018d9a4 : 00000000`00000000 00007ffd`505f6230 00000000`05c33e20 00007ffd`50080897 : windows_storage!CAssocShellElement::SetKeyInternal+0x87
    00000000`06ac6140 00007ffd`50234b93 : 00000000`06fbc820 00000000`00000000 00000000`06fbc820 00000000`00000000 : windows_storage!AssocElemCreateForClass+0x54
    00000000`06ac6190 00007ffd`50138b50 : 00000000`00000000 00000000`06fbc800 00000000`05c335c0 00000000`00000000 : windows_storage!CAssocProgidElement::_GetUserChoice+0xfbb9f
    00000000`06ac6480 00007ffd`501383a6 : 00000000`06fb6e20 00000000`06fbc820 00000000`05c335c0 00007ffd`35f90000 : windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+0x144
    00000000`06ac6580 00007ffd`501cce97 : 00000000`00000001 00000000`06fbc820 00000000`06fbc828 00000000`06ac6610 : windows_storage!CAssocProgidElement::_InitSource+0x66
    00000000`06ac65b0 00007ffd`5018d9a4 : 00000000`00000000 00007ffd`505f6230 00000000`05c335c0 00007ffd`50080897 : windows_storage!CAssocShellElement::SetKeyInternal+0x87
    00000000`06ac65f0 00007ffd`50234b93 : 00000000`06fb6e20 00000000`00000000 00000000`06fb6e20 00000000`00000000 : windows_storage!AssocElemCreateForClass+0x54
    00000000`06ac6640 00007ffd`50138b50 : 00000000`00000000 00000000`06fb6e00 00000000`05c33520 00000000`00000000 : windows_storage!CAssocProgidElement::_GetUserChoice+0xfbb9f
    00000000`06ac6930 00007ffd`501383a6 : 00000000`06fbbf20 00000000`06fb6e20 00000000`05c33520 00007ffd`35f90000 : windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+0x144
    00000000`06ac6a30 00007ffd`501cce97 : 00000000`00000001 00000000`06fb6e20 00000000`06fb6e28 00000000`06ac6ac0 : windows_storage!CAssocProgidElement::_InitSource+0x66
    00000000`06ac6a60 00007ffd`5018d9a4 : 00000000`00000000 00007ffd`505f6230 00000000`05c33520 00007ffd`50080897 : windows_storage!CAssocShellElement::SetKeyInternal+0x87
    00000000`06ac6aa0 00007ffd`50234b93 : 00000000`06fbbf20 00000000`00000000 00000000`06fbbf20 00000000`00000000 : windows_storage!AssocElemCreateForClass+0x54
    00000000`06ac6af0 00007ffd`50138b50 : 00000000`00000000 00000000`06fbbf00 00000000`05c33320 00000000`00000000 : windows_storage!CAssocProgidElement::_GetUserChoice+0xfbb9f
    00000000`06ac6de0 00007ffd`501383a6 : 00000000`06fb6520 00000000`06fbbf20 00000000`05c33320 00007ffd`35f90000 : windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+0x144
    00000000`06ac6ee0 00007ffd`501cce97 : 00000000`00000001 00000000`06fbbf20 00000000`06fbbf28 00000000`06ac6f70 : windows_storage!CAssocProgidElement::_InitSource+0x66
    00000000`06ac6f10 00007ffd`5018d9a4 : 00000000`00000000 00007ffd`505f6230 00000000`05c33320 00007ffd`50080897 : windows_storage!CAssocShellElement::SetKeyInternal+0x87
    00000000`06ac6f50 00007ffd`50234b93 : 00000000`06fb6520 00000000`00000000 00000000`06fb6520 00000000`00000000 : windows_storage!AssocElemCreateForClass+0x54
    00000000`06ac6fa0 00007ffd`50138b50 : 00000000`00000000 00000000`06fb6500 00000000`05c33460 00000000`00000000 : windows_storage!CAssocProgidElement::_GetUserChoice+0xfbb9f
    00000000`06ac7290 00007ffd`501383a6 : 00000000`06fbb020 00000000`06fb6520 00000000`05c33460 00007ffd`35f90000 : windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+0x144
    00000000`06ac7390 00007ffd`501cce97 : 00000000`00000001 00000000`06fb6520 00000000`06fb6528 00000000`06ac7420 : windows_storage!CAssocProgidElement::_InitSource+0x66
    00000000`06ac73c0 00007ffd`5018d9a4 : 00000000`00000000 00007ffd`505f6230 00000000`05c33460 00007ffd`50080897 : windows_storage!CAssocShellElement::SetKeyInternal+0x87
    00000000`06ac7400 00007ffd`50234b93 : 00000000`06fbb020 00000000`00000000 00000000`06fbb020 00000000`00000000 : windows_storage!AssocElemCreateForClass+0x54
    00000000`06ac7450 00007ffd`50138b50 : 00000000`00000000 00000000`06fbb000 00000000`05c33260 00000000`00000000 : windows_storage!CAssocProgidElement::_GetUserChoice+0xfbb9f
    00000000`06ac7740 00007ffd`501383a6 : 00000000`06fbbc20 00000000`06fbb020 00000000`05c33260 00007ffd`35f90000 : windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+0x144
    00000000`06ac7840 00007ffd`501cce97 : 00000000`00000001 00000000`06fbb020 00000000`06fbb028 00000000`06ac78d0 : windows_storage!CAssocProgidElement::_InitSource+0x66
    00000000`06ac7870 00007ffd`5018d9a4 : 00000000`00000000 00007ffd`505f6230 00000000`05c33260 00007ffd`50080897 : windows_storage!CAssocShellElement::SetKeyInternal+0x87
    00000000`06ac78b0 00007ffd`50234b93 : 00000000`06fbbc20 00000000`00000000 00000000`06fbbc20 00000000`00000000 : windows_storage!AssocElemCreateForClass+0x54
    00000000`06ac7900 00007ffd`50138b50 : 00000000`00000000 00000000`06fbbc00 00000000`05c33240 00000000`00000000 : windows_storage!CAssocProgidElement::_GetUserChoice+0xfbb9f
    00000000`06ac7bf0 00007ffd`501383a6 : 00000000`06fb5920 00000000`06fbbc20 00000000`05c33240 00007ffd`35f90000 : windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+0x144
    00000000`06ac7cf0 00007ffd`501cce97 : 00000000`00000001 00000000`06fbbc20 00000000`06fbbc28 00000000`06ac7d80 : windows_storage!CAssocProgidElement::_InitSource+0x66
    00000000`06ac7d20 00007ffd`5018d9a4 : 00000000`00000000 00007ffd`505f6230 00000000`05c33240 00007ffd`50080897 : windows_storage!CAssocShellElement::SetKeyInternal+0x87
    00000000`06ac7d60 00007ffd`50234b93 : 00000000`06fb5920 00000000`00000000 00000000`06fb5920 00000000`00000000 : windows_storage!AssocElemCreateForClass+0x54
    00000000`06ac7db0 00007ffd`50138b50 : 00000000`00000000 00000000`06fb5900 00000000`05c33600 00000000`00000000 : windows_storage!CAssocProgidElement::_GetUserChoice+0xfbb9f
    00000000`06ac80a0 00007ffd`501383a6 : 00000000`06fb7720 00000000`06fb5920 00000000`05c33600 00007ffd`35f90000 : windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+0x144
    00000000`06ac81a0 00007ffd`501cce97 : 00000000`00000001 00000000`06fb5920 00000000`06fb5928 00000000`06ac8230 : windows_storage!CAssocProgidElement::_InitSource+0x66
    00000000`06ac81d0 00007ffd`5018d9a4 : 00000000`00000000 00007ffd`505f6230 00000000`05c33600 00007ffd`50080897 : windows_storage!CAssocShellElement::SetKeyInternal+0x87
    00000000`06ac8210 00007ffd`50234b93 : 00000000`06fb7720 00000000`00000000 00000000`06fb7720 00000000`00000000 : windows_storage!AssocElemCreateForClass+0x54
    00000000`06ac8260 00007ffd`50138b50 : 00000000`00000000 00000000`06fb7700 00000000`05c33440 00000000`00000000 : windows_storage!CAssocProgidElement::_GetUserChoice+0xfbb9f
    00000000`06ac8550 00007ffd`501383a6 : 00000000`06fb5320 00000000`06fb7720 00000000`05c33440 00007ffd`35f90000 : windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+0x144
    00000000`06ac8650 00007ffd`501cce97 : 00000000`00000001 00000000`06fb7720 00000000`06fb7728 00000000`06ac86e0 : windows_storage!CAssocProgidElement::_InitSource+0x66
    00000000`06ac8680 00007ffd`5018d9a4 : 00000000`00000000 00007ffd`505f6230 00000000`05c33440 00007ffd`50080897 : windows_storage!CAssocShellElement::SetKeyInternal+0x87
    00000000`06ac86c0 00007ffd`50234b93 : 00000000`06fb5320 00000000`00000000 00000000`06fb5320 00000000`00000000 : windows_storage!AssocElemCreateForClass+0x54
    00000000`06ac8710 00007ffd`50138b50 : 00000000`00000000 00000000`06fb5300 00000000`05c33660 00000000`00000000 : windows_storage!CAssocProgidElement::_GetUserChoice+0xfbb9f
    00000000`06ac8a00 00007ffd`501383a6 : 00000000`06fb7420 00000000`06fb5320 00000000`05c33660 00007ffd`35f90000 : windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+0x144

    THREAD_SHA1_HASH_MOD_FUNC: 78441cd7e07c9fb4b2c3be9d74db12e2476db8b4

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: d7a7f82f18385b2924d330d63829f32e942edb93

    THREAD_SHA1_HASH_MOD: 2401f1df76a74cf91a66d09ebd3e5e5079c7bd8a

    FOLLOWUP_IP:
    windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+144
    00007ffd`50138b50 488bd8 mov rbx,rax

    FAULT_INSTR_CODE: 48d88b48

    SYMBOL_STACK_INDEX: c

    SYMBOL_NAME: windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+144

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME:
    windows_storage

    IMAGE_NAME: windows.storage.dll

    DEBUG_FLR_IMAGE_TIMESTAMP: 1402bc75

    STACK_COMMAND: .ecxr ; ~~[0x2340]s ; .frame 0 ; ~10s ; .ecxr ; kb

    BUCKET_ID: STACK_OVERFLOW_windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+144

    FAILURE_EXCEPTION_CODE: c00000fd

    FAILURE_IMAGE_NAME: windows.storage.dll

    BUCKET_ID_IMAGE_STR: windows.storage.dll

    FAILURE_MODULE_NAME: windows_storage

    BUCKET_ID_MODULE_STR: windows_storage

    FAILURE_FUNCTION_NAME: CAssocProgidElement::_MapExtensionToUserDefault

    BUCKET_ID_FUNCTION_STR: CAssocProgidElement::_MapExtensionToUserDefault

    BUCKET_ID_OFFSET: 144

    BUCKET_ID_MODTIMEDATESTAMP: 1402bc75

    BUCKET_ID_MODCHECKSUM: 75e103

    BUCKET_ID_MODVER_STR: 10.0.17763.404

    BUCKET_ID_PREFIX_STR: STACK_OVERFLOW_

    FAILURE_PROBLEM_CLASS: STACK_OVERFLOW

    FAILURE_SYMBOL_NAME: windows.storage.dll!CAssocProgidElement::_MapExtensionToUserDefault

    FAILURE_BUCKET_ID: STACK_OVERFLOW_c00000fd_windows.storage.dll!CAssocProgidElement::_MapExtensionToUserDefault

    WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/explorer.exe/10.0.17763.348/ 3d46193/ntdll.dll/10.0.17763.404/bf6ea104/c00000fd/0000dc34.htm?Retriage=1

    TARGET_TIME: 2019-04-10T13:12:37.000Z

    OSBUILD: 17763

    OSSERVICEPACK: 437

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    OSEDITION: Windows 10 WinNt SingleUserTS Personal

    USER_LCID: 0

    OSBUILD_TIMESTAMP: unknown_date

    BUILDDATESTAMP_STR: 180914-1434

    BUILDLAB_STR: rs5_release

    BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434

    ANALYSIS_SESSION_ELAPSED_TIME: 3355

    ANALYSIS_SOURCE: UM

    FAILURE_ID_HASH_STRING: um:stack_overflow_c00000fd_windows.storage.dll!cassocprogidelement::_mapextensiontouserdefault

    FAILURE_ID_HASH: {a0a1d982-b7e6-6d29-e1f3-f025a396ec35}

    Followup: MachineOwner
    ---------



    :)
     
    MarkSiefring, Apr 10, 2019
    #1
  2. Harvy Win User

    Windows explorer crashing

    Hi,

    I am having the same problem as the OP in this thread.
    Windows Explorer crashes whenever I open my external HDD or thumb drive in explorer..

    I have tried the fixes listed in the above thread and I am getting the same error message as 'ktadie' (post 16). I think this is because I am running Windows 7 Professional. Windows explorer crashes when I open my 'Films' folder on my brand new 2tb external HDD. I have about 300 .avi files in this folder and some of the .avi files are several years old.

    In short I believe I need the same fix given by 'Wile E' (post 7) but updated for Windows 7 Professional.

    Thanks in advance.
     
    Harvy, Apr 10, 2019
    #2
  3. jsmin Win User
    Windows Explorer crashes and thumbnails problem

    Hi, I hope you can help me.
    Windows Explorer is no longer showing thumbnails on files played by Windows Media Player. I've run cmd and regsvr32 shmedia.dll and regsvr32 shimgvw.dll. That seemed to solve the problem...but it created a different one. Now when I try to open a folder on an external hard drive it crashes. I read in an old 2008 post it was an avi file causing the problem and suggested the run cmd regsvr32 /u shmedia.dll. That solved the opening problem but recreated the thumbnail problem. Any help to achieve both functions would be greatly appreciated. Thank you.
     
    jsmin, Apr 10, 2019
    #3
  4. peach1971 Win User

    Windows explorer keeps crashing

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Apr 10, 2019
    #4
Thema:

Windows explorer keeps crashing

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  4. Explorer keeps crashing.

    in Windows 10 Gaming
    Explorer keeps crashing.: I am currently running on Windows 11 Insider Beta channel with the 22621.160 updated days ago and it went fine until this happen.So I was booting up my laptop normally and when I got through the lock screen, the explorer keeps crashing over and over.Task manager can be...
  5. Explorer keeps crashing.

    in Windows 10 Software and Apps
    Explorer keeps crashing.: I am currently running on Windows 11 Insider Beta channel with the 22621.160 updated days ago and it went fine until this happen.So I was booting up my laptop normally and when I got through the lock screen, the explorer keeps crashing over and over.Task manager can be...
  6. explore keeps crashing

    in Windows 10 Gaming
    explore keeps crashing: Dear Microsoft Community. i've run into a nasty explore crash every time i'm "too fast" working it crash, especially when right clicking.. tried every fix i could find but nothing helps! yesterday i got enough of it and made a clean reinstall of windows just to discover it...
  7. explore keeps crashing

    in Windows 10 Software and Apps
    explore keeps crashing: Dear Microsoft Community. i've run into a nasty explore crash every time i'm "too fast" working it crash, especially when right clicking.. tried every fix i could find but nothing helps! yesterday i got enough of it and made a clean reinstall of windows just to discover it...
  8. Explorer keeps crashing

    in Windows 10 Support
    Explorer keeps crashing: I'll be using my computer then every once in a while explorer will crash and then display the message below and then restart explorer. I'm not sure what is causing it or how to make explorer quit crashing. Error Message: The instruction at 0x0000000002930FD8 referenced...
  9. Windows Explorer Keeps Crashing

    in Windows 10 Network and Sharing
    Windows Explorer Keeps Crashing: I am trying to sort several photos from one folder to other folders and while in the process of doing this Explorer keeps restarting. What is causing this? https://answers.microsoft.com/en-us/windows/forum/all/windows-explorer-keeps-crashing/c9e3a5ba-6589-4b59-a0a3-0a2768ff7857
  10. Windows Explorer Keeps Crashing

    in Windows 10 Network and Sharing
    Windows Explorer Keeps Crashing: My Windows Explorer Keeps Crashing Why I think it's not working I'm on a vacation in a different country Downloaded a app titled CC Cleaner to get rid of duplicate photos Downloaded a app titled Duplicate Photos Fixer to get rid of duplicate photos (10 gigabyte of photos...