Windows 10: Windows Explorer won't recognize BluRay, DVD or CD disc files with new Blu Ray Drive (WH16NS40)

I recently built a new PC and I am using Windows 10 Pro. I installed a new OEM version of the LG Internal SATA 16x Super Multi Blue (WH16NS40). When I try to view any type of disc within Windows File Explorer the contents do not show up. File Explorer will essentially eject the drive and ask for a disk again. If I put a DVD or Blu Ray, I get an error. Even after the error the drive is accessible via certain software as mentioned below.


The drive is detected properly, however, in Device Manager. I tried uninstalling the device and then restarting the PC, which then automatically installed the driver again. I observed the same behavior after the uninstall and reinstall of the device.


I am able to access Blu Ray and DVD discs via the open source software MakeMKV. So, the drive does seem to work when using the proper software. I am unable, however, to listen to a simple Audio CD or view files on a regular CD containing data. This is a problem because I will not be able to install any software from a disc. Also, I am attempting to setup a Hyper-V virtual machine using an old Windows XP disc, which doesn't work because my host machine doesn't recognize any discs.


I have tried updating the firmware to 1.03 from LG's site, but the drive I received in the mail already has 1.03 installed as the firmware and I was unable to flash.


Any help will be much appreciated before I send the drive back. I have seen other posts that say they have similar issues with optical drives.

:)

 

Some bluray discs are not recognized others are

winver 1903 build 18326.387

Commercial blu rays. Some are recognized immediately others not at all. I have 2 internal bd roms and the firmware is current for both. Cd and dvd are fine and recognized. So the drives are fine and the Bly ray discs are fine.... windows just doesn't recognize
the discs.

Suggestions please

 

Blu ray disc corrupt

I just have bad luck with burning blu ray discs with WH16NS40 apparently. Windows explorer once again gives me error while transferring files from hdd to blu ray disc. I was transferring a huge amount of files 40gb to 50gb blu ray disc & then the transfer stopped unexpectedly error message. Now the blu ray disc is corrupt & has less capacity only 23 gb how can I repair this corrupt blu ray disc?

 

Nero2016 doesn't recognize my Blu ray drive as being able to burn Blu-rays

Purchased Nero 2016 recently with the intent to burn BluRays for archiving.

I have an Asus N56VZ laptop running Windows 10. The combo drive is a MATSHITA-BD-CMB UJ160 which I have been told by Asus tech support as being Blu-ray comatible.

However, whenever I try and burn a Blu-ray disc I get the following error in Nero BurningROM 2016 (and I definitely have the correct recorder chosen in the recorder drop down).