Windows 10: Windows factory reset

Discus and support Windows factory reset in Windows 10 Installation and Upgrade to solve the problem; So, I just started a factory reset on my laptop, and I chose the “Fully Clean Drives” option. And after it reached 100%, I’m now currently on a black... Discussion in 'Windows 10 Installation and Upgrade' started by NickranierChhum, May 22, 2020.

  1. Windows factory reset


    So, I just started a factory reset on my laptop, and I chose the “Fully Clean Drives” option. And after it reached 100%, I’m now currently on a black screen. And its been 2 hours, so im not sure if this is normal or not. I can still move the cursor, but thats it.

    :)
     
    NickranierChhum, May 22, 2020
    #1
  2. AndreePin Win User

    Windows 10 factory reset

    Hi Charlie,

    We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
    why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

    • Any changes made on the computer prior to this concern?
    • What troubleshooting steps have you tried so far?
    • May we know the reason why you want to perform a factory reset?
    • Did you experience any issues on the computer before you tried performing a factory reset?
     
    AndreePin, May 22, 2020
    #2
  3. swat354 Win User
    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, May 22, 2020
    #3
  4. Windows factory reset

    Factory reset

    Hello darrylwelch,

    I'm Independent Advisor and Microsoft MVP, here to help you with your question.

    If factory reset doesn't works, I suggest you to make clean install.

    Please refer this step-by-step guide:

    https://www.kapilarya.com/how-to-make-clean-ins...

    Hope this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.
     
    Kapil Arya [Directly], May 22, 2020
    #4
Thema:

Windows factory reset

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