Windows 10: windows failed to install feature update 2004

Discus and support windows failed to install feature update 2004 in Windows 10 Installation and Upgrade to solve the problem; install fails at 70% and rollbacks. Windows Update tells me the update fails: Last failed install attempt on ‎15-‎8-‎2020 - 0x800707e7 what do I have... Discussion in 'Windows 10 Installation and Upgrade' started by Jeoren, Aug 15, 2020.

  1. Jeoren Win User

    windows failed to install feature update 2004


    install fails at 70% and rollbacks. Windows Update tells me the update fails: Last failed install attempt on ‎15-‎8-‎2020 - 0x800707e7


    what do I have to do to solve this issue?


    logfile C:\$WINDOWS.~BT\Sources\Rollback\setupact.log:

    2020-08-15 20:52:20, Info MOUPG SetupHost: Creating setup mutex...

    2020-08-15 20:52:20, Error MOUPG SetupHost: Detected existing setup mutex... exiting.[gle=0x000000b7]

    2020-08-15 20:52:20, Error MOUPG CSetupHost::CheckSetupMutex1012: Result = 0x80070652[gle=0x000000b7]

    2020-08-15 20:52:20, Error MOUPG CSetupHost::Initialize329: Result = 0x80070652[gle=0x000000b7]

    2020-08-15 20:52:20, Error MOUPG CSetupHost::IsDiagnosticAnalysisEnabled2754: Result = 0x8000000A[gle=0x000000b7]

    2020-08-15 20:52:20, Error MOUPG CSetupHost::ExecuteDiagnosticAnalysis1527: Result = 0x8000000A[gle=0x000000b7]

    2020-08-15 20:52:20, Info MOUPG **************** SetupHost Logging End ****************

    2020-08-15 20:52:20, Info SP ExecuteCommandFromValue: Command line returned result: 0x80070652

    2020-08-15 20:52:20, Error SP SetupPlatform: Executing Sync commands: Failure while executing command 1=\$WINDOWS.~BT\Sources\SetupHost.Exe /RollbackSys /Package /ClientId Package360 /ReportId 5AFFFB9B-FB87-4242-B66A-4ECEEB1CF75F.1 /FlightData RS:6E61 /Quiet. Error: 0x80070652

    2020-08-15 20:52:20, Error SP Rollback: Executing Sync commands: Failure while executing commands. hr = 0x80004005

    2020-08-15 20:52:20, Info SP Attempting to stop the telemetry

    2020-08-15 20:52:20, Info SP Stop telemetry. Process id: 7580

    2020-08-15 20:52:20, Error SP Failed to merge telemetry file: . hr = 0X80070057

    2020-08-15 20:52:20, Info SP Rollback-Online-System completed with error: 0x80004005

    2020-08-15 20:52:20, Error SP CSetupPlatformPrivate::Rollback: ExecuteRollback failed.[gle=0x00000002]

    2020-08-15 20:52:20, Info Persisting diagnostics data to C:\$WINDOWS.~BT\Sources\Diagnostics\diagnostics.dat

    2020-08-15 20:52:20, Info Diagnostics data saved successfully

    2020-08-15 20:52:20, Info MOUPG SetupHost: Loading complete.



    logfile C:\$WINDOWS.~BT\Sources\Rollback\setuperr.log

    020-08-15 20:51:14, Error [0x064183] IBSLIB OSRollbackService::CCheckpoint::MoveOrCopyDirectory: ObliterateOrMoveDirectoryTreeC:\$WINDOWS.~BT\Sources\Panther failed.[gle=0x00000005]

    2020-08-15 20:51:56, Error SP Failed to merge telemetry file: . hr = 0X80070057

    2020-08-15 20:51:56, Error SP Failed to merge telemetry file: C:\$WINDOWS.~BT\Sources\Panther\WinRETel.etl.001. hr = 0X80070057

    2020-08-15 20:52:20, Error MOUPG SetupHost: Detected existing setup mutex... exiting.[gle=0x000000b7]

    2020-08-15 20:52:20, Error MOUPG CSetupHost::CheckSetupMutex1012: Result = 0x80070652[gle=0x000000b7]

    2020-08-15 20:52:20, Error MOUPG CSetupHost::Initialize329: Result = 0x80070652[gle=0x000000b7]

    2020-08-15 20:52:20, Error MOUPG CSetupHost::IsDiagnosticAnalysisEnabled2754: Result = 0x8000000A[gle=0x000000b7]

    2020-08-15 20:52:20, Error MOUPG CSetupHost::ExecuteDiagnosticAnalysis1527: Result = 0x8000000A[gle=0x000000b7]

    2020-08-15 20:52:20, Error SP SetupPlatform: Executing Sync commands: Failure while executing command 1=\$WINDOWS.~BT\Sources\SetupHost.Exe /RollbackSys /Package /ClientId Package360 /ReportId 5AFFFB9B-FB87-4242-B66A-4ECEEB1CF75F.1 /FlightData RS:6E61 /Quiet. Error: 0x80070652

    2020-08-15 20:52:20, Error SP Rollback: Executing Sync commands: Failure while executing commands. hr = 0x80004005

    2020-08-15 20:52:20, Error SP Failed to merge telemetry file: . hr = 0X80070057

    2020-08-15 20:52:20, Error SP CSetupPlatformPrivate::Rollback: ExecuteRollback failed.[gle=0x00000002]

    2020-08-15 20:52:25, Error SP Failed to merge telemetry file: . hr = 0X80070057

    :)
     
    Jeoren, Aug 15, 2020
    #1
  2. jds21 Win User

    Windows Updates failed to instal

    I just did step one and they have just all installed.... thank you so much.... it was quite frustrating having that update window pop up every 5 minutes and failing to instal every time

    Thanks mate
     
    jds21, Aug 15, 2020
    #2
  3. window 10 feature update 2004 failed to install

    i have window 10 home and want to update by feature update 2004 but installation failed.
     
    pankajgupta72, Aug 15, 2020
    #3
  4. AsRock Win User

    windows failed to install feature update 2004

    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Aug 15, 2020
    #4
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windows failed to install feature update 2004

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