Windows 10: Windows failed to resume from hibernate with error status 0xC0000221.

Hi,


Windows 10 Pro 64 bit, 2004 build 19041.572


Control Panel -> Power Options:

Turn on fast startup - off

Sleep - on

Hibernate - off

Lock - on


I made no major change to the system in the last 1 month. A few days ago, it started to have problem waking from from sleep. The machine appears to awake, based power LED. However, monitor will remain sleep. Moving mouse or keyboard does not help.


Once I power cycle it, the following Error is in Event viewer


Windows failed to resume from hibernate with error status 0xC0000221.


The following are information from powercfg. I do have 1 mouse, 1 keyboard, and 1 Window CE Remote.


I don't have hibernate enabled. So why the error is reporting on hibernate?


How do I troubleshoot?


Thanks



C:\WINDOWS\system32>powercfg /A
The following sleep states are available on this system:
Standby S3
Hibernate
Hybrid Sleep

The following sleep states are not available on this system:
Standby S1
The system firmware does not support this standby state.

Standby S2
The system firmware does not support this standby state.

Standby S0 Low Power Idle
The system firmware does not support this standby state.

Fast Startup
This action is disabled in the current system policy.


C:\WINDOWS\system32>powercfg /waketimers
Timer set by [SERVICE] \Device\HarddiskVolume13\Windows\System32\svchost.exe SystemEventsBroker expires at 18:29:30 on 10/28/20.
Reason: Windows will execute 'NT TASK\2BrightSparks\SyncBackPro\TOM-hh\SyncBackPro Daily' scheduled task that requested waking the computer.

Timer set by [PROCESS] \Device\HarddiskVolume13\Program Files\NextPVR\NextPVRServer.exe expires at 8:00:00 on 10/29/20.

Timer set by [PROCESS] \Device\HarddiskVolume13\Program Files\NextPVR\NextPVRServer.exe expires at 19:59:03 on 11/1/20.

Timer set by [PROCESS] \Device\HarddiskVolume13\Program Files\NextPVR\NextPVRServer.exe expires at 21:19:12 on 11/1/20.

C:\WINDOWS\system32>powercfg /lastwake
Wake History Count - 1
Wake History [0]
Wake Source Count - 1
Wake Source [0]
Type: Device
Instance Path: USB\ROOT_HUB\4&73433c2&0
Friendly Name:
Description: USB Root Hub
Manufacturer: Standard USB Host Controller

C:\WINDOWS\system32>powercfg /devicequery wake_armed
Microsoft USB Natural Ergonomic Keyboard 4000 Mouse and Keyboard Center
HID-compliant mouse 001
HID Keyboard Device 001
HID-compliant mouse 002

:)

 

Windows failed to resume from hibernate 0xc0000221

I apologize if this is not the correct area for this thread.

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Windows failed to resume from hibernate with error status 0xC0000001

Hi Tim,

It might be a faulty driver causing Windows to fail to resume from hibernation. Make sure all the drivers of your computer are updated. You can also run the Power troubleshooter to find any issues, see steps below:

• In the search box, type Troubleshooting and press Enter.
• Under System & security, click on Improve power usage.
• The troubleshooting wizard will start automatically, and if any issues are detected, it will try to solve them for you.

Let us know if you have any other questions.

 

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