Windows 10: Windows Fax and Scan can receive fax but cannot send a fax.

Discus and support Windows Fax and Scan can receive fax but cannot send a fax. in Windows 10 Software and Apps to solve the problem; Hi everyone,I’m having a strange issue with Windows Fax and Scan on a Windows 10 Pro computer using a StarTech fax modem. It receives faxes fine but... Discussion in 'Windows 10 Software and Apps' started by Yasir Arf1, Feb 9, 2025.

  1. YASIR ARF1
    Yasir Arf1 Win User

    Windows Fax and Scan can receive fax but cannot send a fax.


    Hi everyone,I’m having a strange issue with Windows Fax and Scan on a Windows 10 Pro computer using a StarTech fax modem. It receives faxes fine but fails to send them it doesn’t even dial a fax number. The same setup works perfectly on an older Windows 7 PC which at the edge of death.What I’ve tried:Updated Windows and reinstalled the OS.Reinstalled the Fax and Scan feature.Reconfigured the Fax and Scan utility.Manually installed the fax modem driver from manufacturer site.Allowed all firewall permissions.Restarted and set Fax service to auto in the services.I used the same settings on a Wind

    :)
     
    Yasir Arf1, Feb 9, 2025
    #1
  2. ZEBAL
    zebal Win User

    Outlook Stuck on Send/Receive

    @bartjunited I have one troubleshooting suggestion for you, but it's slightly advanced method to determine a problem, since you so far found no solution it might help you identify a problem. Step 1: Download process monitor: https://learn.microsoft.com/en-us/sy...nloads/procmon Step 2: Download my custom configuration for process monitor, find it in attachment Step 3: Extract archive to your Desktop or some other convenient location Step 4: Run process monitor as Administrator Step 5: Click on File -> Import Configuration menu and import the file from extracted archive called ProcmonConfiguration.pmc Step 6: Click on Filters -> Filter... menu and in a window that appears unckheck "TCP Receive" option and click OK Step 7: Run outlook to be ready to troubleshoot it Step 8: In process monitor click on red "trash bin" icon to clear all contents in process monitor Step 9: In office click on "send\receive" to start mail syncronization Step 10: In process monitor you'll see Cyan colored lines which indicate failed or closed connection or disconnection. In the output you care only about outlook program (ignore the rest), specifically those ports which you configured for your mail in question Make sure that for each such cyan line there is corresponding "TCP Receive" for outlook program If there is no matching "TCP receive" this mean you identified a problem which is that outlook fails to communicate with google for given mail configuration. If that's the case your next step is to reconfigure mail configuration and try again troubleshoot it. You'll know your modification to mail configuration works when you see coresponding TCP receive operation.
     
    zebal, Feb 9, 2025
    #2
  3. LEX DEL
    Lex Del Win User
    email won't send from Outbox on my nokia

    Hi,

    To isolate the concern, please answer the following questions:

    • Which phone and OS version you're currently using?
    • What is the error code that you received?
    • What troubleshooting steps have you done so far?

    We also suggest you to send us a screenshot of the error code that you've received.

    Sincerely.
     
    Lex Del, Feb 9, 2025
    #3
  4. NIKHAR_K
    Nikhar_K Win User

    Windows Fax and Scan can receive fax but cannot send a fax.

    Cannot send or receive emails in Windows 10

    Hi Charlotte,



    Thank you for writing to Microsoft Community Forums.



    I appreciate your interest in Windows 10. I understand that you are unable to send or receive emails on your Windows 10 computer. I’ll certainly help you with the issue.



    However, please let us know:



    • Are you using Google Chrome to check your emails?
    • Do you receive any error message?
    • Are you aware of any changes made to the computer recently?


    If you are using Windows Mail app to send or receive emails, I would suggest you to refer the article on

    Resolve sync issues in Mail and Calendar apps in Windows 10     and see if that helps.



    If you are using Microsoft Outlook, I would suggest you to refer the article on

    Error occurs when you send or receive an email message in Outlook or Outlook Express    .



    Please reply with the details to assist you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Feb 9, 2025
    #4
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Windows Fax and Scan can receive fax but cannot send a fax.

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