Windows 10: Windows feature install/ update crashing my computer

Discus and support Windows feature install/ update crashing my computer in Windows 10 BSOD Crashes and Debugging to solve the problem; I've been having an unknown problem that is causing my computer to crash. Back in November, I woke up one morning and tried to use my computer only to... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by NickMartin8, Apr 9, 2020.

  1. Windows feature install/ update crashing my computer


    I've been having an unknown problem that is causing my computer to crash. Back in November, I woke up one morning and tried to use my computer only to find that the screen was black despite the power being on. I tried restarting, in after the BIOS loading screen where Windows would usually boot, it would dump me back into a black screen.


    I tried repairing but Windows said it was unable to repair, there were no restore points, and after investigating in the command prompt found that my MBR was gone. No attempts to reinstall it through the command prompt were successful.


    Eventually I had to completely reinstall Windows, which work initially but after getting through the installation, eventually a window would pop up at the bottom right of the screen saying Windows is installing new features. Then all of a sudden I would hear the system make a noise like a peripheral was disconnected from a USB port, followed by the screen going black, and my computer lining up in the same state it was in when I had the problem with my boot registry being gone.


    After some trial and error I found out that is long as I wasn't connected to the internet , the computer would run fine and the crash wouldn't happen This led me to believe that there was a problem with a new Windows update, so after taking steps to disable Windows updates my computer eventually work as normal, until last month in March when I encountered the same problem, which coincided with another major Windows update. Now not even disabling updates is fixing the problem.


    Does anyone have any idea what might be causing this? When I look at the features Windows is installing right before it inevitably crashes every time, it's several language packs. Hopefully someone can offer help because reinstalling Windows repeatedly is not a viable option.

    :)
     
    NickMartin8, Apr 9, 2020
    #1

  2. windows xp installation and dual core am

    could someone please list the steps they follow to install windows with a dual core processor and windows xp service pack to. I'm reletively new to amd dual core and i feel i'm missing a step. All help will be appreciated. thanx
     
    exodusprime1337, Apr 9, 2020
    #2
  3. jds21 Win User
    Windows Updates failed to instal

    I just did step one and they have just all installed.... thank you so much.... it was quite frustrating having that update window pop up every 5 minutes and failing to instal every time

    Thanks mate
     
    jds21, Apr 9, 2020
    #3
  4. AsRock Win User

    Windows feature install/ update crashing my computer

    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Apr 9, 2020
    #4
Thema:

Windows feature install/ update crashing my computer

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