Windows 10: Windows File Explorer Stops Responding BUT ONLY FOR D:\ DRIVE

Hi,


I have a fairly new Lenovo ideapad 330S (four months old). It came with two hard drives, a 120GB C;\ drive where the OS is installed, and a 1TB D:\ drive. As per my Device Manager these are two separate physical hard drives, the D:\ drive is Western Digital (WDC WD10SPZX-24Z10), the C:\ drive I havebn't figured out (HFM128GDHTNG-8310A).


When I select a file in the D:\ drive, Windows File Explorer stops responding. As far as I can figure out, this does not seem to happen when I select a folder, and it does not happen at all on the C:\ drive. It is very annoying.


I found this post here: https://answers.microsoft.com/en-us...sponding/9e9c59ab-5364-4bf2-a2b3-f0c6be228720 by Greg Carmack , and followed steps 1-4, 9 and 10 on the checklist here that he recommends https://answers.microsoft.com/en-us...ntegrity/75529fd4-fac7-4653-893a-dd8cd4b4db00. I have not done steps 6 and 7 (remove 3rd party security bundles (this case McAfee) and downloaded Malwarebytes, since McAfee seems to run well and I have already paid for it.


On step 4 (msconfig), I had at one point deactivated all non-Microsoft services. Didn't help. The services and Startup programes I have kept deactivated are the ones related to Nuance (pdf program), Winzip, Bonjour, Fortemedia and Targus (screen extension to two monitors).


I then tried CCleaner as recommended here https://answers.microsoft.com/en-us...sponding/bd62e310-492e-44eb-8c00-b7e0698c59ad by S Awn. This cleaned up a few things, but didn't solve the problem at hand, the non-responding File Explorer on my D:\ drive.


It's getting frustrating. Not sure anymore what else to do, and I would prefer tnot to completely do a re-install.


Any help would be appreciated.


Many thanks,


Chris

:)

 

D drive

Hi,

Based on the details you have provided us, it appears that there might be some corrupted contents on the said partition. We can also consider that this is caused by a virus.

For us to check if a certain virus is hiding your files, kindly follow the steps below:

• Type Command prompt in the search bar.
• Type-in the following command:
  
  attrib -h -r -s /s /d D:\*.*
• Press Enter to execute the command.

If you think that there is nothing important stored in it, then we suggest that you reformat your D drive so that you can use the free space for important files.

You can follow the steps below to start with the process:

• Click on the File Explorer.
• Select This PC.
• Right-click on your D drive, then click on Format.
• Follow the on-screen process to finish formatting the partition.

Let us know how it goes so that we can further assist you.

 

Windows file explorer has stopped responding


Hello all,
I will be marking this as solved. The steps that I have taken is removing the file explorer Icon adding a shortcut to my documents. This will stop the library from checking for the external drive that is constantly causing this problem.
-Hayden

 

Windows Explorer Stops Responding on Certain Folder


Hello. Recently, I had two instances when Windows Explorer stopped responding when I tried to access a folder. The first time, it seemed to focus on two video files and when I deleted the files, the folder was fine. The next time, I could not access the folder. I could access my back up on the NAS drive, but Windows Explorer would stop responding when I tried to access the folder on my secondary hard drive on the computer. I deleted the folder and copied the folder from the NAS drive to the secondary drive, but it yielded the same problem. I renamed the folder and I am now able to access the folder.

Do these two instances suggest a problem with my hard drive or with my current state of Windows 10?

Thanks for your input.