Windows 10: Windows Films & Tv App Blinking or Flickering Issue on HP Laptop

When I play HD videos in full screen the screen flickers, on Windows 10 all the time.

Could you please help with proper solution.

Thank You.

:)

 

Windows Movies & Tv App Blinking or Flickering Issue

Hi Robin,

We'd like to gather additional information to help us determine what is causing the flickering issue. Please answer the following:

• Are you experiencing the same issue when using other apps or only on Windows Movies and TV app?
• What troubleshooting steps have you tried so far?
• Have you already tried running the Windows App Troubleshooter
  to check if it will resolve the issue?

We hope to hear from you soon.

 

Films & TV App

Hi Justine,

thank you for helping me. I followed the steps that you outlined in your reply, but when I reached step 3 a small frame opened, however, I could not edit to remove the device. This was display only. The document appears to be saying you can only remove a
device by logging in to that device.

For your info I am running Windows 10 Pro in S mode. version 1803 OS build 17134.254.

In the support documents is says:-

How to see your devices

To find out how which and how many devices are currently associated with the Films & TV app:

1. Start the Films & TV app.
2. Go to Settings and tap or click Show my download devices.The pop-up window will display the various devices to which you can download your purchases.

How to remove a device

Note You can only remove one device every 30 days.

To remove a device:

1. Sign in to the device that you want to remove.
2. Start the Films & TV app.
3. Go to Settings and tap or click Download devices.
4. Tap or click Remove this device.

Many thanks

 

Flickering and blinking laptop screen


I'm using a laptop with Windows 10 and an Intel HD Graphics 4600 display adaptor. A few days ago I attached a Dell D3000 dock to my laptop, and almost immediately my laptop screen started to flicker and repeatedly blink off and on again. I disconnected the dock, which did not resolve the problem, and since then I've tried various techniques to fix the problem, but none of them have worked. In order, this comprised of:

1. attempting system restore - but all five restore points were corrupted (?!);
2. updating the driver for the Intel display adaptor;
3. rolling back the driver for the Intel display adaptor;
4. uninstalling the driver for the Intel display adaptor;
5. downloading Windows 10 from the Microsoft site and re-installing it.

The problem has persisted even when I disconnected everything from my laptop, took it to my workplace, and switched it on there (using its battery for power); so the following possible reasons can be ruled out: its location in my house, any attached peripherals, a faulty power cable.

I am certain the problem is in some way connected to the Intel HD Graphics 4600 display adaptor:

1. after I completely uninstalled it - which reverted the graphics card to the standard Microsoft one - the screen didn't flicker or blink once afterwards (I left the laptop switched on for about an hour without incident, whereas previously I would experience as many as ten 'events' a minute). This rules out a possible damaged connection between the body of the laptop and its screen. However, when Windows auto-installs updates it reinstates the Intel one...
2. ...and when the laptop is switched on the screen flickers and repeatedly blinks off and on again...
3. ...although, strangely, connecting an external monitor to the laptop (HDMI to HDMI) results in neither the laptop screen nor the external monitor flickering or blinking. The problem returns when I disconnect the HDMI cable from the HDMI port on the laptop.

I now have the inescapable feeling that when I attached the dock I somehow fried the Intel display adaptor, and it isn't possible to fix it: I have read in the forums that replacing the graphics card on a laptop is well-nigh impossible. But if anyone else can suggest an approach I haven't yet tried I'd be very receptive!

As an aside, I contacted the retailer and they have sent me all of the drivers that are available for my system, but I don't know how to install them.