Windows 10: Windows freezes when creating a new file

Discus and support Windows freezes when creating a new file in Windows 10 BSOD Crashes and Debugging to solve the problem; Do you know how you can right click to create a file? well, whenever I hover over new it freezes my computer. just a note, I had updated to the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Unsolicited Gamer, May 15, 2019.

  1. Windows freezes when creating a new file


    Do you know how you can right click to create a file? well, whenever I hover over new it freezes my computer.


    just a note, I had updated to the newest windows and it only started happening after it was downloaded.

    :)
     
    Unsolicited Gamer, May 15, 2019
    #1

  2. creating new folder problem in windows 10 creator

    Hi Gudiya,

    The problem you've encountered in creating a folder could be caused by software or program conflict as the issue appeared a few days after installing the Windows 10 Creators update. For us to know if this only occurs when creating a new folder from the desktop,
    we suggest that you try creating a new folder using a keyboard shortcut or from File Explorer. Please refer to the steps below:

    Creating a new folder using a keyboard shortcut.

    • Click on the desktop.
    • Press CTRL + SHIFT + N.
    • A new folder should be created.

    Creating a new folder from File Explorer.

    • Open File Explorer.
    • Hover your mouse on the location where you want to create a new folder.
    • Right-click it, go to New > Folder.

    In case the problem persists, then we suggest that you go ahead and perform a clean boot. Doing so will start your computer using minimal drivers to help us determine what conflict is causing the problem. Check out
    How to perform a clean boot in Windows for the detailed steps.

    Let us know the result so we can further assist you.

    Regards.
     
    Vanessa Yar, May 15, 2019
    #2
  3. PC freezing while creating new files or folders

    Hello John,



    Thank you for writing to Microsoft Community Forums.



    1. Since when are you facing this issue?
    2. Are you aware of any changes being made to the PC?
    3. Which version of Windows 10 you are using currently?
    4. What is the make and model of the PC?


    Refer the article on
    Which Windows operating system am I running?




    However, I suggest you to follow the steps mentioned below and check if that helps.



    Method 1:



    Restart the file explorer and check if the PC freezes again.



    1. Press Ctrl + Shift
      + Esc key together.
    2. Now look for Windows Explorer process.
    3. Right click on it and click on
      End process.
    4. Now click on File
      and click on Run New task on the task manager window.
    5. Type explorer.exe and click on
      OK.


    Method 2:



    Boot the PC in safe mode and check if the PC freezes while creating a file or folder. Refer the article to

    start your PC in safe mode in Windows 10
    .



    If the PC is not freezing in safe mode then perform a clean boot from safe mode.
    Refer the article on How to perform a clean boor in Windows. If
    the PC is not freezing then please refer the section How to determine what is causing the problem after you do a clean boot.



    Note:
    Clean Boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Also, you may not be able to use some programs in clean boot.



    Hope it helps.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, May 15, 2019
    #3
  4. Kenny_324 Win User

    Windows freezes when creating a new file

    Windows hanging when creating new files

    Hi all,

    I am having an issue where Windows 10 keeps hanging when I mouse over "New" either in desktop or Files Explorer to create new files.

    Here are two gifs showing my issue:

    https://i.imgur.com/NWsvDM5.gif

    https://i.imgur.com/rIs4F2G.gif

    I have tried:

    • Going to command prompt and using the "sfc /scannow" command (no issues found using this)
    • Used the Windows tool to reinstall Windows without affecting my files
    • Made sure Windows & drivers are up to date
    • Performing a clean boot following these steps
    • EDIT: Tried using ShellExView -> 3 files found that I diabled, but issue still here

    Can anyone suggest any troubleshooting steps, preferably without having to do a full/clean re-installation of Windows?

    Thanks in advance.
     
    Kenny_324, May 15, 2019
    #4
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Windows freezes when creating a new file

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