Windows 10: Windows Gaming Video Capture - NO sound on playback since upgrade to 20H2 - All check list...

Hello!

Since Windows update to 20H2, video capture on Windows gaming results in NO sound on Playback. Sound plays during capture, but not recorded.

Prior to update, playback sound worked perfectly on videos captured in Windows G.
Have gone through many threads and the check-lists in Community ...fix-sound-problems-in-windows-10-73025246-b61c-40fb-671a-2535c7cd56.
All updates completed. All drivers up to date. Changed speaker properties in control panel. Troubleshooter states NO problem. Restarted audio services.
All other sound works perfectly.
Please tell me what I am missing.

Thank you!

:)

 

video playback freeze for a split second with a buzzing sound about every 20 to 30 seconds

Hi Andrew,

Thank you for posting your query on Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you with this issue.

Before we proceed, we require more information to assist you better.

• Which application you are using to play the video?
• What is the format of the videos you are trying to play?
• Does this happens with all other videos as well?

This issue might be due to outdated or corrupted graphic card drivers. Let's try the below steps and check if it helps:

Step 1: Run Video Playback Troubleshooter.

I suggest you to run the Video Playback
Troubleshooter. Follow these steps to run
Video Playback troubleshooter:

• Type troubleshooting in the search bar and select it.
• Select View all on the top left corner.
• Click Video Playback
  troubleshooter.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Step 2: Also, I suggest you to update your graphic card drivers.

I suggest you to update graphic drivers and check if it helps. Follow the steps given below.

• 
  Press Windows key + X key and click on
  Device manager.
  
• 
  Search for Display Adapters.
  
• 
  Right-click on the graphics
  card and click on Update driver software.
  

Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.

 

suggestions for a desktop video & sound capture program

Hi

I would like some suggestions for a desktop video & sound capture program...

Have tried loads and loads today, Free & trial versions...many free ones have 3 minute limits or watermarks etc etc...

I need to capture some video & audio from a website...The video is 11-12 minutes long...Ideally i would like a small window ( not recorded ) showing status...and use a hot key to start end recording, or a timer would be even better.

Prefer a free program, but can pay if its to get what i need....many programs that accept a URL only accept from a list....which mine falls outside of

Thanks

 

Video capture has a black screen and working audio

Hi,



Thank you for writing to Microsoft Community Forums.



For better clarity, please let us know:

• Which application are you using to record the screen?
  
• Are you aware of any changes made to the computer recently?
  
• Which build version of Windows 10 are you using currently? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

If you are using Game Bar to record the screen, I suggest you to refer the steps mentioned below:



Change Game Bar settings:



I would suggest you to change the capture settings for Game Bar and see if that helps. Refer the steps mentioned below:

1. Press Windows Logo key + I, to open
   Settings.
   
2. Click on Gaming.
   
3. Click on Captures on the left pane.
   
4. Under Recorded video, change the
   Video frame rate to 60 fps.
   
5. Now, set the Video quality to
   high from the drop down.
   

Change the game video settings:



You may also want to change the video settings for the game to full screen windowed mode.



Check Xbox Game Monitoring service:

1. Press Windows Logo key + R, to open
   Run dialog box.
   
2. Type services.msc and click on
   OK.
   
3. Scroll down and look for Xbox Game Monitoring, and see if the service is running.
   
4. If the service is not running, right click on the service and select
   Start.
   

For additional information, see
Troubleshoot Xbox Game Bar on Windows 10.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator