Windows 10: Windows hardware error in reliability monitor

Specs: i7 6820 HK,

GTX 980M

32 GB RAM

Alienware 15R2


Did a reset to resolve the issue, no luck. Things did previously: DISM, sfc, chkdsk, rollback windows update and driver update, removed Nvidia HD audio, Turned Over clock off and on. Did stress test for CPU, GPU & furmark with artifact scanner no issues. good temp. Issue started after repasting nothing was broken I have opened it multiple times. Used to have 240W power adapter, got a 180w one, currently back to 240w.


Had BSOD: video scheduler internal error before this.


Changed TDR to 8 in regedit, which resolved BSOD and made it a bit better.


Occurs only when playing/using Assasins creed Greek tour.


Dump:


SourceWindows
SummaryHardware error
Date‎5/‎21/‎2020 4:19 AM
StatusReport sent
DescriptionA problem with your hardware caused Windows to stop working correctly.
Problem signatureProblem Event Name: LiveKernelEventCode: 141 sometimes it is 142Parameter 1: ffffb708e422e460Parameter 2:fffff801451f2610Parameter 3: 0Parameter 4: 0OS version:10_0_18363Service Pack: 0_0Product: 768_1OS Version:10.0.18363.2.0.0.768.101Locale ID: 1033
Extra information about the problemBucket ID: LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_MaxwellServer information:9632f471-955d-4119-a4e8-296c0d6e37b1

:)

 

Cortana Error in Reliability Monitor

Hi,

I appreciate you for trying some steps in order to get the issue fixed.

If you don't find any error with Cortana, and the issue is only with reliability monitor projecting an error with Cortana. I would then request you to perform DISM and check if the issue is removed.

• 
  Press Windows key, and type CMD in search. Right click on CMD and click on Run as administrator.
  
  • 
    In command prompt, type the following commands and press Enter after each command:
    
  • 
    DISM.exe /Online /Cleanup-image /Scanhealth
    
• 
  DISM.exe /Online /Cleanup-image /Restorehealth
  
• 
  Close the command prompt and restart the PC and check if it works.
  
  
  

Please revert if you face any issues with reliability monitor.

 

Reliability Monitor - View All Problem Reports Empty

Hi Ryan,

Windows update can reset your system settings and could've affected the information on your reliability monitor. To help us scan and fix your concern, we suggest that you run an sfc scan. Here are the steps on how to:

• Press Windows
  
  
  key +
  X key.
• Click Command Prompt (Admin).
• Type in sfc /scannow.
• Press the Enter key.

Once done with the scan, try to re-launch your reliability monitor and check if information is now available. If the concern persist, you can restore from a system restore point by clicking this

link.

Let us know if you need further assistance regarding your reliability monitor concern.

 

Random unwitnessed BSODs and Hardware Errors in reliability monitor


Hi there, thanks very much for your prompt response. Strange about the Intel Rapid Storage Technology driver being outdated as I updated all of the drivers from Gigabyte's website very recently. However, I have once again updated the driver and malware bytes.

I have just looked in the reliability monitor again, and very recently I had another 'Hardware error' (I will attach a screenshot of the info). What I find worrying is that lots of the BSODs have different error codes. Also, I also often have an error message saying that the graphics driver has stopped responding and has been recovered.

What do you suggest I do next?

Many thanks for your help.*Wink


Attachment 58360