Windows 10: Windows Hello camera timeout

Discus and support Windows Hello camera timeout in Windows Hello & Lockscreen to solve the problem; This post piggybacks this one I found from a while back:... Discussion in 'Windows Hello & Lockscreen' started by Luke Sipple, Jun 29, 2019.

  1. Windows Hello camera timeout


    This post piggybacks this one I found from a while back: https://answers.microsoft.com/en-us...o-camera/46766739-78f0-4ebd-927d-12a21f7c162f


    I have a desktop with a third-party Windows Hello compatible camera. I cannot, for the life of me, understand why when I lock my computer the camera starts looking for me and then times out and shuts off in perpetuity. So when I return to my computer and the screens are off, the only logical thing would be for the camera to wake-up with a keyboard press or mouse movement, but it does not. It sits at PIN login and I would have to make multiple clicks to fire up the camera. This almost makes the camera useless, as quickly firing off your PIN becomes desirable.


    This has existed since early 1809 and now I'm on 1903 fully updated.


    Please fix this behavior, Microsoft.


    thank you kindly

    :)
     
    Luke Sipple, Jun 29, 2019
    #1
  2. Arul_D Win User

    How to change the Screen Timeout settings

    Hello,

    Welcome to the Microsoft Community.

    I would suggest you to follow the below steps and check if it helps.


    • Right click on the desktop and click on Personalization.

    • Click on Lock screen

    • On the bottom of the screen click on Screen Timeout.

    • Under screen select the Time period accordingly.
    Reply us back with the status of this issue. We will be glad to assist you.
     
    Arul_D, Jun 29, 2019
    #2
  3. Pavan_N Win User
    Windows Hello camera stuck on turning on the camera

    Hi Steven,

    Please answer this question to assist you better.

    Are you able to log into desktop?

    I suggest you to refer the steps suggested by
    Nyima Yonten
    and check if that helps. Thank you.
     
    Pavan_N, Jun 29, 2019
    #3
  4. Vicky Acs Win User

    Windows Hello camera timeout

    Windows hello

    Hi Abdullah,

    To resolve this camera issue for your Windows Hello, we suggest that you run Hardware and Device troubleshooter. Refer to the following steps:

    • Click on 'search' and select 'settings' and type 'Troubleshooting' and select 'Troubleshooting'
    • Click on 'Hardware and Sound' and select 'Hardware and 'Devices' and click on next to run the troubleshooter.

    Let us know how it goes.

    Regards.
     
    Vicky Acs, Jun 29, 2019
    #4
Thema:

Windows Hello camera timeout

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