Windows 10: Windows Hello Face Sign in option unavailable

i have purchase new laptop and i want to login though hello face but it says "We can't find a camera compatible with Windows Hello Face". What is the problem?. my camera option also not working properly. how can i fix the problem.....


attached the file also.


System Info




Camera





Hello Face Notification...




:)

 

Windows Hello Face, Fingerprint, PIN sign-in options unavailable

I have a brand new Dell XPS 1330/9300 with Win 10 Pro 1909 with myself setup as the only admin account. The sign-in options for Windows Hello Face, Fingerprint, and PIN are greyed out with a message saying "This option is currently unavailable - click to
learn more". I enabled biometrics in the GP editor and made sure all software and drivers are updated but this still does not fix the issue. Oddly, I added a 2nd user admin account and that account allows for these options (and later deleted it). Dell was
of no help and could not reach Windows support.

Anyone have any solutions?

 

Face sign in is missing in windows hello

Hi Suvajit,

Thanks for posting your query on Microsoft Community.



As per your query, I suggest you to change the Sign In option and check if it helps.

To change Sign In option, follow the below steps.

• 
  Type Setting in the search area on the taskbar and select
  Settings.
  
• 
  Select Accounts.
  
• 
  Select Sign In option on the left panel.
  

Reply to us with the status of your issue. We will be happy to assist you.

 

Hello Face Currently Unavailable

Hi,

I have recently updated my surface pro 7, My hello face sign in was working however occasionally wouldn't register, so I went back into the settings and tried to enhance the facial recongintion as suggested by redoing the face scan. This failed as it was
saying for me to position my face in the centre of the frame and hold still however never manaed to register my face.

I then decided to remove the face sign in and redo from the start. As soon as I pressed remove it became unavailable.

I have searched for updates which I am fully up to date with.

This is what I get when I click on the option





Please can anyone help

Thanks

Dan