Windows 10: Windows Hello Face suddenly stopped to work on Microsoft Studio 2

Hello Face suddenly stopped to work in my Microsoft Studio 2 computer saying:

"We couldn't find camera compatible with Windows Hello Face."


The camera is correctly working with other software. E.g. Skype works fine.

Could you please support me to fix this problem?

:)

 

Window 10, NG Studio stopped working.

Mine is Pinacle Studio 18,windows 10 upgraded from windows 7.after completing of almost 39% of rendering to external drive NG Studio suddenly stops working(same thing happened for several times).The problem persist despite steps undertaken as suggested
by you

 

Windows Hello Face stopped working

After installing Windows 10 1909 Update KB4551762 and restarting my M/S Surface Book 2 the Windows Hello Face login would not work. I logged on with my PIN, went to settings/accounts to check my Hello/Face Sign In. Message advises that Windows could not find a camera compatible with Windows Hello Face. Prior to the Update Windows Hello Face was working. Would appreciate any feedback on how to resolve this issue

 

Windows Hello Not Working,(We couldn't find a camera compatible with Windows Hello Face)

I was able to solve my problem!

I had the same problem. Mine started after either a windows update or Norton security updating something on my computer, then my surface studio could not recognize my driver for my hello windows. So I thought I could just uninstall it and restart windows
and it would just refresh and reinstall the driver for the camera and the biosecurity stuff but it didn't so I ended up searching the web but I eventually solved it after reading so many forms.

I followed these steps. Step one did not work for me, but step 2 did. I had to re-register my face after deleting the data due to method one:

Method 1: Resetting Windows Hello Biometric Database

You can try resetting the Windows Hello Biometric Database and check if that helps. Please follow the steps mentioned below:

1. Press Windows key + R, to open
   
   Run dialog box.
   
2. Type services.msc and click on
   
   OK.
   
3. Look for Windows Biometric Service, double click on it and click on
   
   Stop.
   
4. Now, go to C:\Windows\System32\WinBioDatabase, take a backup of all the files inside the
   
   WinBioDatabase folder.
   
5. After taking a backup of the files, delete all the files.
   
6. Now, open Services by following step 1 and 2, and restart the
   
   Windows Biometric Service.
   
7. Go to Start >> Settings >> Accounts >> Sign-in options and register the Face data again.
   

Method 2: Installing Windows Hello Face Driver

If method 1 didn’t help. You can try to reinstalling the Windows Hello Face Driver. Follow the steps mentioned below:

1. Press Windows key + E, to open
   
   File Explorer.
   
2. Navigate to C:\Windows\System32\WinBioPlugIns\FaceDriver
   
3. Look for HelloFace.inf and
   
   HelloFaceMigration.inf file, right click on each file and select
   
   Install.
   
4. Restart the computer.