Windows 10: Windows Hello Fingerprint and PIN Sign-In Options Dissapeared and Frequent Logging Out of...

Discus and support Windows Hello Fingerprint and PIN Sign-In Options Dissapeared and Frequent Logging Out of... in Windows Hello & Lockscreen to solve the problem; Hi: I have a Dell Inspiron 7490 unit running Windows 10. I am updated with all the drivers and updates. For some reason I can't pinpoint, my laptop is... Discussion in 'Windows Hello & Lockscreen' started by DRNEO80, Jul 26, 2020.

  1. DRNEO80 Win User

    Windows Hello Fingerprint and PIN Sign-In Options Dissapeared and Frequent Logging Out of...


    Hi:

    I have a Dell Inspiron 7490 unit running Windows 10. I am updated with all the drivers and updates. For some reason I can't pinpoint, my laptop is acting weird recently. My Windows Hello Fingerprint and Sign-in options disappeared. I set it up yesterday and today, it is gone again. The option is gone during the log-in and I have to set-it up again.

    I am not sure if it is related but my Adobe Creative Cloud has also suddenly started logging me out frequently. After every session, sometimes in the middle of a session, I find myself logged out and having to sign-in again. I have tried updating the drivers, fixing the LAN settings, but none of them has worked.

    Hoping for your advice on how to fix these issues. Thank you.

    Regards,


    DRNEO80

    :)
     
    DRNEO80, Jul 26, 2020
    #1
  2. Wullail Win User

    Enable Fingerprint Sign In Without PIN Sign In (Windows Hello)


    I don't think you can , the PIN is a backup in-case the fingerprint fails.
     
    Wullail, Jul 26, 2020
    #2
  3. tjc4 Win User
    Enable Fingerprint Sign In Without PIN Sign In (Windows Hello)


    So I just reinstalled Windows 10 on my machine.

    Before I had it set up so that I could log in with a password or fingerprint.

    Now it seems my only options are (1) password only OR (2) password, PIN or fingerprint.

    I don't want PIN as a sign in option. But I have to enable PIN via "Windows Hello" before enabling Fingerprint sign in.

    And once I have fingerprint sign in enabled, if I remove the PIN I lose both PIN and fingerprint sign in options.

    Any ideas how I can set up password and fingerprint as my only two sign in options?
     
  4. Nikhar_K Win User

    Windows Hello Fingerprint and PIN Sign-In Options Dissapeared and Frequent Logging Out of...

    Windows Hello Fingerprint issue

    Hi Rajesh,



    Thank you for writing to Microsoft Community Forums.



    We understand that you are unable to use Windows Hello Fingerprint to sign in to Windows. It would be great if you can reply with the details requested below:



    • When you say, “I am not getting the option to log-in into windows using fingerprint.” What login options do you see on the login screen?
    • What happens when you try to use the Windows Hello Fingerprint scanner to login to Windows?
    • Were you able to use the Windows Hello Fingerprint to login to Windows earlier?


    Ideally, on the login screen, you will see Sign-in options that allows you to use different sign-in methods to login to Windows.



    As you have mentioned that you are able to use the Fingerprint scanner on websites, I would suggest you to refer the steps mentioned below and see if that helps:



    1. On the login screen, click on Sign-in options.
    2. Click on the Fingerprint icon, scan the Fingerprint, and see if you are able to sign in.


    Refer the screenshot below:




    Windows Hello Fingerprint and PIN Sign-In Options Dissapeared and Frequent Logging Out of... fc087693-5104-47d8-960f-4d6097885918?upload=true.jpg




    If the issue persists, try removing the Fingerprint and add it again. Refer the steps mentioned below:



    1. Press Windows key + I, to open
      Settings
      .
    2. Click on Accounts and click on
      Sign-in options
      on the left pane.
    3. Now, click on Windows Hello Fingerprint and click on
      Remove.
    4. Follow the on-screen instructions to remove the Fingerprint.
    5. Once done, click on Set up and follow the on-screen instructions to add the Fingerprint.


    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jul 26, 2020
    #4
Thema:

Windows Hello Fingerprint and PIN Sign-In Options Dissapeared and Frequent Logging Out of...

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