Windows 10: Windows Hello Fingerprint Set Up Button Faded and Disabled

Windows Hello Fingerprint "Set Up" button is faded and disabled.

I have a PIN.

I am signed in with my Microsoft Account.

I cannot find the setting in my UEFI BIOS regarding fingerprint.




My fingerprint scanner is installed and working perfectly. It is simply waiting for Windows Hello to set up the fingerprints.

:)

 

Windows Hello fingerprint and PIN setup crashes

Hi,

It's odd for your fingerprint not to work after your computer wakes up from sleep mode. The power management settings could have something to do with it. Let's isolate your concern by modifying the power management through Device Manager. Simply follow the
steps below:

• Right-click on the Windows icon on your computer, then select
  Device Manager.
• locate your fingerprint reader, it should be in Biometric Devices section.
• Right click the fingerprint reader, then choose Properties.
• Navigate to Power Management tab, then uncheck Allow the computer to turn off this device to save power.
• Click OK.

We also suggest disabling and enabling the Credential Manager service. Here are the steps on how to do so:

• Press the Windows key + R on your keyboard, then type in services.msc.
• Look for Credential Manager service, then double click on it.
• Under General tab, Select Stop.
• Once you've stopped the service, click on Start to restart the service.
• Click Apply and OK to save the changes.

If you think this was useful, feel free to "mark it as an answer" to help those who are facing the same problem.

 

After an update, my windows Hello no longer has an option to use the fingerprint reader. All I get is password sign on

Hi Margo,

There may be an issue with the fingerprint data in Settings, or it is possible that the fingerprint scanner driver is corrupted or needs to be update. These can be the reasons why you're unable to use your fingerprint as your login. For us to know if the
issue is with the fingerprint data or with the driver of fingerprint scanner, we need to re-register your fingerprint data. This means that we will be removing the fingerprint data, and then adding it again. To do this, follow these steps:

• Click the Windows logo (Start button).
• Click the gear icon (Settings).
• Select Accounts.
• On the left pane, choose Sign-in options.
• Under Windows Hello, click Remove.
• After removing the fingerprint data, set up Windows Hello again.

Let us know how it goes.

 

Cannot set home button icon Microsoft Edge


Thanks for reply
but your suggestion did not work.When i turn off home button in Edge and re-open Edge and turn on home button ...the home icon appears but fades away when Edge is re-opened.

I even uninstalled Edge and re-installed Edge following a fellow members suggestion tutorial but this step did not work either.

Very strange