Windows 10: Windows Hello Fingerprint - This Option is currently Unavailable

Discus and support Windows Hello Fingerprint - This Option is currently Unavailable in Windows Hello & Lockscreen to solve the problem; So I recently updated my laptop to the latest version it is currently unable to revert to the previous update due to being installed for more than 10... Discussion in 'Windows Hello & Lockscreen' started by AshNeo1, Apr 5, 2021.

  1. AshNeo1 Win User

    Windows Hello Fingerprint - This Option is currently Unavailable


    So I recently updated my laptop to the latest version it is currently unable to revert to the previous update due to being installed for more than 10 days and my fingerprint sensor stopped working. I have tried everything suggested online from uninstalling Biometric devices in Device Manager and reinstalling, restarting Credentials manager, Deleting Ngc folder, enabling AllowDomainPin etc and the option is still unavailable.


    I have switched to a local account as well and the problem still persists. Does anyone know what seemed to be the issue here? Is anybody experiencing the same as me?


    Please don't ask me to format my laptop as I would hope that is the last resort.


    I'm using ASUS VivoBook.

    :)
     
    AshNeo1, Apr 5, 2021
    #1
  2. CRKms Win User

    windows hello fingerprint option currently unavailable

    windows hello fingerprint option currently unavailable
     
    CRKms, Apr 5, 2021
    #2
  3. Windows hello Fingerprint and Face currently unavailable

    hello,

    My Fingerprint and Face sing in is currently unavailable, just after I update windows 10. can someone help me?
     
    Tarlesda Rosa, Apr 5, 2021
    #3
  4. Windows Hello Fingerprint - This Option is currently Unavailable

    Windows Hello - This Option is currently unavailable.

    Hi Experts,

    Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement.

    When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these options come with error

    "This option is currently unavailable - Click to learn more"


    Windows Hello Fingerprint - This Option is currently Unavailable e8e6933e-02e5-4c84-bdf8-6590d7428eca?upload=true.jpg


    I do some research and try to troubleshoot the issue with given opinions on the internet but still, the problem is not resolved and stuck with same issue.

    I have tried these steps

    Update Windows Update

    Update All Drivers

    All Steps in mention in this link (Fix: Windows Hello Fingerprint Option Currently Unavailable in Windows 10)

    All Steps in mention in this link (https://dannyda.com/2020/01/14/how-...olicy-registry-command-prompt-cmd/#section2.3)

    Reset Windows 10 and reinstalled Windows 10 1903 with updated Drivers

    All Steps mention in this link(Windows Hello isn’t Available on this Device [Fixed] | Device Tricks)

    All Steps mention in this link(In this guide, SoftwareKeep Experts have prepared a few solutions that might help you to solve Windows Hello Not Working After Windows 10 Update. Let's get started.)

    All Steps mention in this link(https://www.microsoftpartnercommuni...t-Discussions/Windows-10-1903-Hello/m-p/12014)

    I have already updated the domain GPO so that Windows Hello for Business has use biometrics turned on and use windows hello for business is turned on. The Logon policy also has the convenience pin turned on as well.

    Reboot Biometric services after each step

    Now i am feeling stuck and helpless.
     
    Osama Mansoor, Apr 5, 2021
    #4
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Windows Hello Fingerprint - This Option is currently Unavailable

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