Windows 10: Windows Hello IR HD Facial Camera not working.

Discus and support Windows Hello IR HD Facial Camera not working. in Windows Hello & Lockscreen to solve the problem; Hey there, Microsoft I recently bought an HP Pavilion Laptop 14 ce3006tu. The device has an IR HD Camera. I have reinstalled the drivers 2 times,... Discussion in 'Windows Hello & Lockscreen' started by Microsoftlover2020, Jun 8, 2020.

  1. MICROSOFTLOVER2020
    Microsoftlover2020 Win User

    Windows Hello IR HD Facial Camera not working.


    Hey there, Microsoft

    I recently bought an HP Pavilion Laptop 14 ce3006tu. The device has an IR HD Camera. I have reinstalled the drivers 2 times, enable Windows Biometric Service from gpedit.msc, Services app and Registry. But Face Lock is still not working. Plz help. I am using Windows 10, Version 2004, Stable. Windows Hello IR HD Facial Camera not working. e35098b4-ee91-4095-aee0-06e894ce9b48?upload=true.png

    Rgds, Aditya

    :)
     
    Microsoftlover2020, Jun 8, 2020
    #1
  2. EDTITTEL
    EdTittel Win User

    Windows 10 Hello facial recognition feature

    Sounds like a driver issue with the camera: MS requires special IR (infrared) capabilities from cameras for Windows Hello facial recognition to work. You should visit the HP support pages, and make sure you've got the right driver installed for facial recognition.
    HTH,
    --Ed--
     
    EdTittel, Jun 8, 2020
    #2
  3. MAXPOWER
    MaxPower Win User
    Can other programs then Windows Hello access an external IR Camera?

    I got two web cameras, one normal and another which has an IR camera build in for my Windows Hello sign in function. I can access my normal camera in various applications but I just don't see any app or other way to open up a viewfinder for the IR Camera except when you set it in Windows Hello.

    I have put tape over every web camera (except the IR one) but I'm uncertain if it even is possible to spy on me through that IR camera? Anyone who knows a way to spy on me through it? Or does Windows somehow lock it for 3rd party apps after being connected to the Windows Hello login method?

    I want to be able to just login without having to take away and reinstall the tape every time i login. It kind of defeats the purpose of having this ease of use login method to begin with.

    Here is an similar camera to the one that I got right now:
    CSL Computer Hello DX1 HD webcam 1280 x 720 p Stand, Clip mount, Supports Windows Hello | Conrad.com
     
    MaxPower, Jun 8, 2020
    #3
  4. SCOTT_STA
    Scott_Sta Win User

    Windows Hello IR HD Facial Camera not working.

    Scott_Sta, Jun 8, 2020
    #4
Thema:

Windows Hello IR HD Facial Camera not working.

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