Windows 10: Windows hello is currently unavailable

My fingerprints is not working anymore in my main account, i cant add or remove fingerprint, it said "windows hello is currently unavailable". but i tried to sign in local account, its available, and i can add or remove fingerprints, can someone tell me why and how to fix it?

Thanks for helping

:)

 

Windows Hello - This Option is currently unavailable.

Hi Experts,

Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement.

When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these options come with error

"This option is currently unavailable - Click to learn more"





I do some research and try to troubleshoot the issue with given opinions on the internet but still, the problem is not resolved and stuck with same issue.

I have tried these steps

Update Windows Update

Update All Drivers

All Steps in mention in this link (Fix: Windows Hello Fingerprint Option Currently Unavailable in Windows 10)

All Steps in mention in this link (How to: Enable/Disable Windows Hello / Windows Hello for Business via Group Policy, Registry, Command Prompt (CMD) > Blog-D without Nonsense)

Reset Windows 10 and reinstalled Windows 10 1903 with updated Drivers

All Steps mention in this link(Windows Hello isn’t Available on this Device [Fixed] | Device Tricks)

All Steps mention in this link(In this guide, SoftwareKeep Experts have prepared a few solutions that might help you to solve Windows Hello Not Working After Windows 10 Update. Let's get started.)

All Steps mention in this link(Windows 10 (1903) Hello - Microsoft Partner Community)

I have already updated the domain GPO so that Windows Hello for Business has use biometrics turned on and use windows hello for business is turned on. The Logon policy also has the convenience pin turned on as well.

Reboot Biometric services after each step

Now i am feeling stuck and helpless.

 

windows hello fingerprint option currently unavailable

windows hello fingerprint option currently unavailable

 

Windows Hello currently unavailable

I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later"

Below, it says "Windows Hello is preventing some options from being shown"

I have the latest Windows update. Since I just bought it, I don't think it's any virus or bug.

Thanks for all help!