Windows 10: windows hello is preventing some options from being displayed

windows hello is preventing some options from being displayed - what does this mean? im having problems with my password and passcode, does anyone have any idea whats going on? I am using a surface pro 6

:)

 

Windows Hello is preventing some options from being shown. It is in red.

Hi Jessica,

The previous update you installed could be the cause as to why you encounter this issue. Since this thread was already posted for a while now, we want to know if this issue still persists or is it already been resolved?

As a reference, we suggest that you check this
link and follow the steps provided by Freminta and Barb Bowman
on how to troubleshoot "Windows hello is preventing some options from being shown" error message.

We're looking forward to your response.

 

Display driver not supporting and device manager not showing Display adapter option

Hi Maheen,

Thank you for posting in Microsoft Community.

This issue could have occurred due to these reasons:

• Incorrect settings.
• Corrupt or outdated display driver.

Try the steps listed here and check if it helps:

Method 1:

I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

Method 2:

If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

Step 1: Uninstall display driver.

• Right-click on the Start Button and click on
  Device manager.
• Double-click on Display Adapters to expand.
• Right-click on the display adapter driver that is listed and select properties.
• In the window opened, click on drivers tab.
• In the drivers tab, Click on Uninstall option.

Now restart your computer and check, if the problem persists try step 2.

Step 2:

Re-install display driver from the manufacturer website.

Let us know if the issue is resolved or if you need further assistance, we will be glad to help.

 

PIN Box Missing - After Update - Windows Hello

Thank you for all the information.

To assist you better with your concern, we suggest that you disable Windows Hello. This should prevent you from getting issues in logging-in to your computer.

To do it, kindly follow the steps below:

• On your Cortana, type "Settings", and then press Enter.
  
• Select Accounts.
• Choose Sign-in options.
• Disable Windows Hello.

Let us know how it goes.