Windows 10: windows hello isn't available in this devive

it says windows hello isn't available in this device.. my computer is hp ProBook 640

:)

 

Printer isn´t working after latest update.

After the latest update from Windows, my Canon Pixma ip6600 printer isnt working. In Device Manager it shows up as working properly but when I go to print it isn´t listed as an option in any programs. Troubleshoot suggests it´s a USB 2 printer on a USB
3 port and that that´s the problem but that cant be since it worked fine before the update. I´ve tried to uninstall and plug it back in but that doesn´t work either.

 

Windows Hello is supposed to be compatible but says "Windows Hello isn't available on device"

Again,

FIX 1: My device is not listed on your list. It clearly seems to be outdated because Acer is definitely one of the manufacturers to have products that officially support Windows Hello. Even the Microsoft's website lists an Acer product as supporting
Windows Hello, in addition to my link in the original post by the OEM themselves.

FIX 2: This doesn't work because I have Windows 10 Home on my laptop. (Acer VN7-592G) which as my original post links, is supposed to come with
Hello.

 

Windows Hello Not Available

Hi,

Windows Hello allows you to login into your system by recognizing your fingerprint or your face or your iris rather than using a pin code or a password, provided that you have a webcam and a finger scanner that work.

If you’re having “Windows Hello isn’t available on this device.” in your Settings windows. We suggest to run through the settings of the sign-in options. To do this, kindly follow the steps provided below:

Step 1: Update Your PC

First of all, make sure that you’ve installed any possible update that is available for Windows 10. See if you have needed patches installed:

• On your keyboard, press the Windows logo key and I at the same time. Click Update & security.
  
• Click the Check for updates button. Install available updates found.
  
  When you finish, move on to the second step.

Step 2: Enable Biometric from Administration

If you don’t have the administrator permission, you’re not likely to use Windows Hello on your PC. To fix it:

• On your keyboard, press the Windows logo key and R at the same time, then type gpedit.msc and press Enter.
  
• Follow the path: Computer Configuration > Administrative Templates > Windows Components. On the right side of the pane, double-click Allow the use of biometrics.
• Click Enabled. Then click Apply and OK to save the change.
  
• Reboot your computer and then move on to the next step.

Step 3: Update Your Fingerprint Device Driver

If your fingerprint device driver is outdated or faulty, you’ll find the hardware impossible to use. You can update the device driver to fix it.

• On your keyboard, press the Windows logo key and X at the same time, and click Device Manager.
  
• Click the icon for Scan for hardware changes on the top bar.
  
• Expand Biometric devices. Right-click the fingerprint sensor device that you have and click Uninstall.
  
• You can choose to reboot your computer for Windows to help you locate the driver that it could find for your device. Or, as an alternative, you can choose to update the driver by yourself.
  Simply follow the steps provided by Andre Da Costa on this link
  to update your drivers.

Should you need any further information, please do not hesitate to contact us.

Regards.