Windows 10: Windows Hello isn't Available on this device

Discus and support Windows Hello isn't Available on this device in Windows Hello & Lockscreen to solve the problem; I though I could work around "Windows Hello isn't Available on this device" by getting a Finger Print Scanner, at first I had to install the drivers... Discussion in 'Windows Hello & Lockscreen' started by JaredYearsley, Dec 28, 2018.

  1. Windows Hello isn't Available on this device


    I though I could work around "Windows Hello isn't Available on this device" by getting a Finger Print Scanner, at first I had to install the drivers because the Finger Print Scanner didn't come with them.

    Driver I installed for the Finger print scanner

    First one listed.

    Still wasn't working so I started messing with some settings.

    Windows Hello isn't Available on this device 7dfc3d76-c182-49e5-8dd4-c67d944a2c2c?upload=true.png

    Group Policy: Computer Configuration\Administrative Templates\System\Logon

    Windows Hello isn't Available on this device e5746195-ae41-46e4-91db-740e00c54151?upload=true.png

    Registry: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System

    Windows Hello isn't Available on this device 2d9709c1-00f6-4f53-a698-dd631388286b?upload=true.png

    Windows Hello isn't Available on this device 1a4c4fb8-cf05-4aa2-a558-c713b57b1919?upload=true.png

    Group Policy: Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business

    Windows Hello isn't Available on this device 73bbf03d-a8f5-43de-8933-b0a2fc7d8be7?upload=true.png

    Group Policy: Computer Configuration\Administrative Templates\Windows Components\Biometrics

    Windows Hello isn't Available on this device 86ac43c4-f3af-42a2-9ca1-f81095c0af6b?upload=true.png

    Still Doesn't work.

    However my computer does recognize it as a bio-metric device in device manager.

    Windows Hello isn't Available on this device f30d0420-1434-48a6-a930-9600db41ecc0?upload=true.png

    Can someone please give me a work around to sign in with my finger print.

    :)
     
    JaredYearsley, Dec 28, 2018
    #1

  2. Printer isn´t working after latest update.

    After the latest update from Windows, my Canon Pixma ip6600 printer isnt working. In Device Manager it shows up as working properly but when I go to print it isn´t listed as an option in any programs. Troubleshoot suggests it´s a USB 2 printer on a USB
    3 port and that that´s the problem but that cant be since it worked fine before the update. I´ve tried to uninstall and plug it back in but that doesn´t work either.
     
    Sigurdur WilliamBrynjarsson, Dec 28, 2018
    #2
  3. shumayal Win User
    Windows Hello is supposed to be compatible but says "Windows Hello isn't available on device"

    Again,

    FIX 1: My device is not listed on your list. It clearly seems to be outdated because Acer is definitely one of the manufacturers to have products that officially support Windows Hello. Even the Microsoft's website lists an Acer product as supporting
    Windows Hello, in addition to my link in the original post by the OEM themselves.

    FIX 2: This doesn't work because I have Windows 10 Home on my laptop. (Acer VN7-592G) which as my original post links, is supposed to come with
    Hello.
     
    shumayal, Dec 28, 2018
    #3
  4. Windows Hello isn't Available on this device

    windows Hello states it isn't available on this device

    Hi Tom,

    Try few of the troubleshooting steps below and check if you are able to access Windows Hello.

    Step 1: I suggest you to run
    Hardware and Devices troubleshooter
    as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    • Press Windows key from the keyboard, type
      Troubleshooting and select it.
    • Click on view all option on the upper left corner of
      Troubleshooting window.
    • Select the Hardware and Device
      options from the list.
    • Click Next to run the
      Hardware and Device
      Troubleshooter.

    Step 2: Also, I suggest you to update the bio-metric finger print reader from Device Manager and check if it helps.

    • Press Windows + X from the keyboard, click on Device Manager.
    • Right click on Bio-metric finger print reader, click on
      Properties
      .
    • Go to Drivers tab, click on Update driver software.

    Step 3: I recommend you to install all the pending updates on your device and check if it helps.

    Steps:

    • Connect to the internet.
    • Press Windows key and type updates.
    • Click on Check for updates.
    • Under Windows Updates, click on Check for updates.
    • Try to install the updates being shown.

    For more information refer:
    Windows Hello and privacy: FAQ


    Hope it helps. Reply to the post with an updated status of accessing the Windows Hello feature for further assistance.

    Thank you.
     
    Deepika Gowda, Dec 28, 2018
    #4
Thema:

Windows Hello isn't Available on this device

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