Windows 10: Windows Hello Issue

Discus and support Windows Hello Issue in Windows Hello & Lockscreen to solve the problem; Hi everyone, am having issues with my windows hello. Last year, I couldn't log in to my laptop as it didn't recognize my fingerprint and immediately... Discussion in 'Windows Hello & Lockscreen' started by GeorgiaLai, Jun 19, 2020.

  1. Windows Hello Issue


    Hi everyone, am having issues with my windows hello. Last year, I couldn't log in to my laptop as it didn't recognize my fingerprint and immediately restarted by itself.. After that, my facial and fingertips recognition has been automatically disabled and was forced to use password option only. However, I would like to use my fingerprint option again. Thank You!


    Attached below is what is stated :


    Windows Hello Issue 46e715ac-58a2-46dd-bbee-12a44016da75?upload=true.png



    Windows Hello Issue 5d3abb16-be2a-417e-ae69-e103ec7bc0b8?upload=true.png

    :)
     
    GeorgiaLai, Jun 19, 2020
    #1
  2. Johan45 Win User

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Jun 19, 2020
    #2
  3. Vicky Acs Win User
    Windows hello

    Hi Abdullah,

    To resolve this camera issue for your Windows Hello, we suggest that you run Hardware and Device troubleshooter. Refer to the following steps:

    • Click on 'search' and select 'settings' and type 'Troubleshooting' and select 'Troubleshooting'
    • Click on 'Hardware and Sound' and select 'Hardware and 'Devices' and click on next to run the troubleshooter.

    Let us know how it goes.

    Regards.
     
    Vicky Acs, Jun 19, 2020
    #3
  4. Windows Hello Issue

    Windows Hello not working properly

    Hi Jim,

    For us to properly isolate the issue with your Windows Hello, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g. updates, software installation)?
    • To make sure that we have not missed on anything, what specific troubleshooting steps have you done so far?

    In the meantime, we suggest that you try reinstalling your camera driver to resolve the issue.

    We look forward to your response.
     
    Michael Gall, Jun 19, 2020
    #4
Thema:

Windows Hello Issue

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