Windows 10: Windows Hello Issue

Discus and support Windows Hello Issue in Windows Hello & Lockscreen to solve the problem; Hello,I recently received my new HP Spectre x360 Convertible with Windows 10 as a gift and everything has worked perfectly except my Windows hello will... Discussion in 'Windows Hello & Lockscreen' started by hannahnetherland, Jun 16, 2021.

  1. Windows Hello Issue


    Hello,I recently received my new HP Spectre x360 Convertible with Windows 10 as a gift and everything has worked perfectly except my Windows hello will not allow me to set up the fingerprint and facial recognition. It simply says, "This option is currently unavailable. Something went wrong. Try again later." I have tried several times upon receiving this laptop, kept the software up to date, and restart the computer many times. As shown below, the options to Set Up or Remove are both ''greyed-out", therefore not an option to click. I have called the manufacturer and nothing, so far, has led to

    :)
     
    hannahnetherland, Jun 16, 2021
    #1
  2. Johan45 Win User

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Jun 16, 2021
    #2
  3. Vicky Acs Win User
    Windows hello

    Hi Abdullah,

    To resolve this camera issue for your Windows Hello, we suggest that you run Hardware and Device troubleshooter. Refer to the following steps:

    • Click on 'search' and select 'settings' and type 'Troubleshooting' and select 'Troubleshooting'
    • Click on 'Hardware and Sound' and select 'Hardware and 'Devices' and click on next to run the troubleshooter.

    Let us know how it goes.

    Regards.
     
    Vicky Acs, Jun 16, 2021
    #3
  4. Windows Hello Issue

    Windows Hello not working properly

    Hi Jim,

    For us to properly isolate the issue with your Windows Hello, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g. updates, software installation)?
    • To make sure that we have not missed on anything, what specific troubleshooting steps have you done so far?

    In the meantime, we suggest that you try reinstalling your camera driver to resolve the issue.

    We look forward to your response.
     
    Michael Gall, Jun 16, 2021
    #4
Thema:

Windows Hello Issue

Loading...
  1. Windows Hello Issue - Similar Threads - Hello Issue

  2. Hello, I have issues with wifi speed. Any one have an idea?

    in Windows 10 Gaming
    Hello, I have issues with wifi speed. Any one have an idea?: Alright a quick run down I just went from a laptop lenovo legion 5 15IMH05 to a custom build. Wifi speeds on my laptop run around 400 mbps when downloading a game even my steam deck gets similar speeds how ever one moment on my tower it will randomly go from like 75-100-200...
  3. Hello, I have issues with wifi speed. Any one have an idea?

    in Windows 10 Software and Apps
    Hello, I have issues with wifi speed. Any one have an idea?: Alright a quick run down I just went from a laptop lenovo legion 5 15IMH05 to a custom build. Wifi speeds on my laptop run around 400 mbps when downloading a game even my steam deck gets similar speeds how ever one moment on my tower it will randomly go from like 75-100-200...
  4. Windows security stuck on black screen after opening. Hello. I am having issues trying to...

    in Windows 10 Gaming
    Windows security stuck on black screen after opening. Hello. I am having issues trying to...: Windows security stuck on black screen after opening. Hello. I am having issues trying to open Windows security. It gets stuck on a black screen and I can't access the settings. I have tried the reset and repair options and that was no use. I even checked for updates and...
  5. Windows security stuck on black screen after opening. Hello. I am having issues trying to...

    in Windows 10 Software and Apps
    Windows security stuck on black screen after opening. Hello. I am having issues trying to...: Windows security stuck on black screen after opening. Hello. I am having issues trying to open Windows security. It gets stuck on a black screen and I can't access the settings. I have tried the reset and repair options and that was no use. I even checked for updates and...
  6. Microsoft Store Login Issues due to Windows Hello PIN

    in Windows 10 Gaming
    Microsoft Store Login Issues due to Windows Hello PIN: Dear Community, I want to purchase an application on the Microsoft store, but I am having trouble because I cannot log in with my account.I received a new computer from my work which is a PC with Windows 11 installed. When I go to the Microsoft store, and click to pay for the...
  7. Microsoft Store Login Issues due to Windows Hello PIN

    in Windows 10 Software and Apps
    Microsoft Store Login Issues due to Windows Hello PIN: Dear Community, I want to purchase an application on the Microsoft store, but I am having trouble because I cannot log in with my account.I received a new computer from my work which is a PC with Windows 11 installed. When I go to the Microsoft store, and click to pay for the...
  8. Hello, I'm having this issue where i've noticed that my screen brightness dims and gets...

    in Windows 10 Gaming
    Hello, I'm having this issue where i've noticed that my screen brightness dims and gets...: For example if i have a white screen like Youtube or anything that has a white background in the window open, the brightness is bright which is normal btw but when i open something with a dark color background lets say windows settings, the screen brightness dims. now mind...
  9. Hello, I'm having this issue where i've noticed that my screen brightness dims and gets...

    in Windows 10 Software and Apps
    Hello, I'm having this issue where i've noticed that my screen brightness dims and gets...: For example if i have a white screen like Youtube or anything that has a white background in the window open, the brightness is bright which is normal btw but when i open something with a dark color background lets say windows settings, the screen brightness dims. now mind...
  10. Windows Hello Business CSP issue MDM Command

    in Windows 10 Customization
    Windows Hello Business CSP issue MDM Command: Hi guyz , Need help regarding one thing. We are trying to Control Windows Hello Pin configs using MDMNot using Intune. I used this config sent CSP command it got success , I was able to see corresponding reg keys being updated on the device documented here . But still device...