Windows 10: Windows Hello locks PC while it's in use (automatic lock while away disabled)

Discus and support Windows Hello locks PC while it's in use (automatic lock while away disabled) in Windows 10 Ask Insider to solve the problem; I have a Dell XPS 8500 Special Edition (full OS version, software stack, and config details at link) with a Logitech BRIO 4K and Kensington Verimark... Discussion in 'Windows 10 Ask Insider' started by /u/jdrch, Apr 6, 2021.

  1. /u/jdrch Win User

    Windows Hello locks PC while it's in use (automatic lock while away disabled)


    I have a Dell XPS 8500 Special Edition (full OS version, software stack, and config details at link) with a Logitech BRIO 4K and Kensington Verimark fingerprint reader I have set up with Windows Hello.

    The PC will sometimes randomly lock itself while I'm using it. It seems to happen in the same session after I manually lock the PC when a video is playing. The problem starts upon unlocking the PC thereafter. I have automatic locking when I step away disabled, so I know it's not due to the PC thinking I'm not there.

    One Microsoft Answers thread suggested setting USB selective suspend setting to Disabled in Power Options, but that hasn't had any effect.

    Any ideas?

    submitted by /u/jdrch
    [link] [comments]

    :)
     
    /u/jdrch, Apr 6, 2021
    #1
  2. Eranthis Win User

    Can't Disable Lock Screen


    I don't see how any of that would matter. Disabling that feature via Local Security Policy only adds an extra step to the lock screen. On or off, ctrl + w still locks me out.
     
    Eranthis, Apr 6, 2021
    #2
  3. how to disable automatic lock ?

    hello, does anyone know how to disable the automatic lock in windows 10? its like support annoying having it constantly lock every 5mins , its not like im not using it , im just watching tv or playing on a hand held device
     
    YuniorFernandez, Apr 6, 2021
    #3
  4. Brink Win User

    Windows Hello locks PC while it's in use (automatic lock while away disabled)

    Enable or Disable Lock Screen in Windows 10  


    Hello superduper, and welcome to Ten Forums. Windows Hello locks PC while it's in use (automatic lock while away disabled) :)

    Yep, step 9 in your post is correct. This won't disable the lock screen at startup though.

    If you have Windows Spotlight selected for your lock screen, you could switch to a picture instead to stop that bit of advertising.

    In addition, you might like this below as well.

    Disable Advertising in Windows 10 - Windows 10 General Tips Tutorials
     
    Brink, Apr 6, 2021
    #4
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Windows Hello locks PC while it's in use (automatic lock while away disabled)

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