Windows 10: Windows hello login problem

Discus and support Windows hello login problem in Windows Hello & Lockscreen to solve the problem; Is it fine if the camera didn’t turn off when I open my laptop using Windows Hello? After i restart, everything was working normally. Im still a bit... Discussion in 'Windows Hello & Lockscreen' started by Qwerty Andrew, Aug 14, 2019.

  1. Windows hello login problem


    Is it fine if the camera didn’t turn off when I open my laptop using Windows Hello? After i restart, everything was working normally. Im still a bit un-secure when login using windows hello.

    :)
     
    Qwerty Andrew, Aug 14, 2019
    #1
  2. Anne Ros Win User

    Login with PIN and Hello

    Hi Jean,

    Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
    you answer the questions below?

    • How are you setting the PIN and Hello?
    • Which build version of Windows is your PC running on?
    • Were there any error codes or messages?

    In the meantime, we suggest that you follow the steps below on how to set up PIN.

    • Open Settings.
    • Select Accounts.
    • Click Sign-in options.
    • Click the Add button for the PIN and set your PIN.
    • Do the same for the Windows Hello.

    Looking forward to your response.
     
    Anne Ros, Aug 14, 2019
    #2
  3. WINDOWS HELLO LOGIN

    Tried your suggestions to repair windows hello. steps one and two did not work.
    enhanced anti-spoofing feature was already disabled. Step 3 not able to find hello, webcam. and fingerprint drivers in device manager, even after enabling hidden devices. Thanks
     
    PaulBrian1, Aug 14, 2019
    #3
  4. Arun B J Win User

    Windows hello login problem

    Can't login to new computer w/Windows 10

    Hi,

    Thank you for your reply.


    • Are you able to login to Microsoft Account on Web?

    • Have you installed any language pack?
    I suggest you to follow the steps below and check if it helps.

    Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

    Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Aug 14, 2019
    #4
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Windows hello login problem

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