Windows 10: windows hello, Logitech brio, win10 1903

Since my upgrade to 1903 windows 10 hello cannot turn on camera for hello, though camera works for Skype and other programs.

This has happened at least twice before at feature updates.

I have followed all the suggestions listed in community support but still of no avail.

This should not happen whenever one upgrades. Hello is an important feature.


Francis Fiorenza

:)

 

windows hello, Logitech brio, win10 1903

Since my upgrade to 1903 windows 10 hello cannot turn on camera for hello, though camera works for Skype and other programs.

This has happened at least twice before at feature updates.

I have followed all the suggestions listed in community support but still of no avail.

This should not happen whenever one upgrades. Hello is an important feature.

Francis Fiorenza

 

Logitech BRIO not working with Hello after upgrade


Just upgraded to Creators Update (1703) and there were no errors during the install but now my Logitech BRIO camera is not working with Windows Hello.

I can see the camera listed in device manager with no errors and it works in Skype but at the logon screen it says that no camera is available. I tried turning Hello off and on again but that didn't help.Also tried different USB ports but that didn't help either.

There is a Logitech KB about this but it didn't fix my issue:

No video or BRIO webcam not detected after Windows 10 update - Logitech Support Article

Has anyone else had this problem and been able to fix it?

 

Logitech BRIO webcam


Does anyone have the Logitech BRIO webcam?

If so, how well does Windows Hello facial recognition work with it for you?

My old Creative/Intel Realsense F200 webcam died on me, and was looking at this one for a replacement.