Windows 10: Windows Hello never working directly after a restart?

Discus and support Windows Hello never working directly after a restart? in User Accounts and Family Safety to solve the problem; I am witnessing an annoying "habit" with Windows Hello: The first time after a system start (cold, i.e. a boot or warm, i.e. restart) Windows Hello... Discussion in 'User Accounts and Family Safety' started by mmo, Jul 2, 2019.

  1. MMO
    mmo Win User

    Windows Hello never working directly after a restart?


    I am witnessing an annoying "habit" with Windows Hello:
    The first time after a system start (cold, i.e. a boot or warm, i.e. restart) Windows Hello *never* works. I always only get the message "could not turn on camera" and then only the PIN-login option is shown.
    Subsequent logins typically work via camera, but the first login never does.

    Of course my system (MS Surface Pro) is at the latest patch level.

    Any idea, what could cause this? Why is the camera never ready or not available before the first login?

    :)
     

  2. Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Jul 2, 2019
    #2
  3. little cat, Jul 2, 2019
    #3
  4. swat354 Win User

    Windows Hello never working directly after a restart?

    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Jul 2, 2019
    #4
Thema:

Windows Hello never working directly after a restart?

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