Windows 10: Windows Hello No Compatible Camera Found

Discus and support Windows Hello No Compatible Camera Found in Windows 10 Drivers and Hardware to solve the problem; I just recently purchased a razer blade 15 2019 base model, and Windows hello facial recognition isn't working. It says "We couldn't find a camera... Discussion in 'Windows 10 Drivers and Hardware' started by BlakeHandschumacher, Aug 9, 2019.

  1. Windows Hello No Compatible Camera Found


    I just recently purchased a razer blade 15 2019 base model, and Windows hello facial recognition isn't working. It says "We couldn't find a camera compatible with Windows Hello." I have been looking online for solutions and it seems that running the web cam driver in compatibility mode fixes this, however I can't find the driver setup packages for this webcam online in order to install the drivers in compatibility mode.

    :)
     
    BlakeHandschumacher, Aug 9, 2019
    #1

  2. my camera disappeared with Windows 10 update

    Hello,

    I appreciate for trying the troubleshooting steps for resolving the issue, as a next step I would suggest you to follow the below method and check if it helps.

    An outdated or incompatible driver can cause this problem. As an initial step, I suggest you to visit the manufacturer website and install the latest driver for Windows 10.

    If the driver for Windows 10 is unavailable, you may install the latest driver in compatibility mode.



    Compatibility mode runs the program using settings from a previous version of Windows.

    Follow the below steps:

    • Right-click
      on the setup file of the driver and select Properties.
    • Select Compatibility tab.
    • Place a check mark next to
      Run this program in Compatibility mode
      and select previous version of Windows from the drop down list.
    • Let the driver install and then check the functionality.




    Also, see: How to fix Windows 10 issues with cameras when the Windows Camera app fails to launch

    How to fix Windows 10 issues with cameras when the Windows Camera app fails to launch



    Hope it helps.



    Let us know the status, we are glad to assist you further.
     
    Anju Thekkethil, Aug 9, 2019
    #2
  3. my camera disappeared with Windows 10 update

    Thanks. Installing the driver in Compatibility mode really helped. I can now use the camera with no problem (HP ProBook 4510s, with no driver for Windows 10 available).
     
    Miguel FDZ, Aug 9, 2019
    #3
  4. Pavan_N Win User

    Windows Hello No Compatible Camera Found

    Windows Hello camera stuck on turning on the camera

    Hi Steven,

    Please answer this question to assist you better.

    Are you able to log into desktop?

    I suggest you to refer the steps suggested by
    Nyima Yonten
    and check if that helps. Thank you.
     
    Pavan_N, Aug 9, 2019
    #4
Thema:

Windows Hello No Compatible Camera Found

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