Windows 10: Windows Hello no longer working

Discus and support Windows Hello no longer working in Windows Hello & Lockscreen to solve the problem; Few weeks ago Windows Hello suddenly stopped working after an update. Lock screen just says, "Sorry, something went wrong. Please enter PIN." When I... Discussion in 'Windows Hello & Lockscreen' started by CodyBills, Oct 28, 2019.

  1. CodyBills Win User

    Windows Hello no longer working


    Few weeks ago Windows Hello suddenly stopped working after an update. Lock screen just says, "Sorry, something went wrong. Please enter PIN." When I check the settings in Windows Hello it says

    "This option is currently unavailable.."

    "We couldn't find a camera compatible with Windows Hellow Face."

    I use it for video chat so camera works fine. I checked permissions and camera access is on. Please, any suggestions would be appreciated! I miss signing in with my face!

    Thank you!


    Windows Hello no longer working d851dd9a-d6f7-4b40-9908-1ceef8f1e523?upload=true.png

    :)
     
    CodyBills, Oct 28, 2019
    #1
  2. elbeasto Win User

    Store Live Tile no longer works


    Sorry I didn't finish editing that post.

    it's up there now post #6.
     
    elbeasto, Oct 28, 2019
    #2
  3. My hello sign in stopped working.

    Hi,

    This problem that started after installing the last Windows update might be caused by outdated or corrupted device drivers. For us to better assist you, we'll be needing additional information:

    • Are you pertaining on Windows Hello sign-in? If yes, does it mean that the facial recognition is not working?
    • Is there an error message displayed when using Windows Hello?

    Meanwhile, it is better to check the status of Windows Hello sign-in option in your computer. To check the Windows Hello status, follow these steps:

    • Click the Start button and select the Settings
      icon.
    • Choose Accounts from the list.
    • Select Sign-in options in the left pane of the window.
    • Under Windows Hello, kindly check the status of it.

    As an initial troubleshooting step, we suggest keeping the device drivers like camera driver up-to-date. For your reference, check this article on how to
    update drivers in Windows 10.

    We'll keep an eye out for your response.
     
    Gerard Qui, Oct 28, 2019
    #3
  4. Monk.e83 Win User

    Windows Hello no longer working

    Unlocked Realtek HD Audio Drivers Windows 7 & 8 (With Dolby Digital Live and DTS Interactive)

    DTS supported natively by Windows 8/8.1 and it should work on windows 10 too just DDL require to unlock your driver .
     
    Monk.e83, Oct 28, 2019
    #4
Thema:

Windows Hello no longer working

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