Windows 10: Windows hello not working on surface pro 4

Discus and support Windows hello not working on surface pro 4 in Windows Hello & Lockscreen to solve the problem; Hi everyone i upgraded windows 10 in mysurface pro 4 before upgradin windows hello was working correctly after that it stoped working saying We... Discussion in 'Windows Hello & Lockscreen' started by Besmir Nela, Feb 29, 2020.

  1. Windows hello not working on surface pro 4


    Hi everyone i upgraded windows 10 in mysurface pro 4 before upgradin windows hello was working correctly after that it stoped working saying

    We couldnt find a camera for windows hello i have updated the driver and everything but nothing happend

    :)
     
    Besmir Nela, Feb 29, 2020
    #1

  2. windows hello setup not working on Surface pro 4

    Hi,

    We suggest that you check the article below as a guide on how to troubleshoot problems with Windows Hello on Surface Pro 4.

    Troubleshoot problems with Windows Hello on Surface.

    Let us know how it goes.
     
    Nathaniel Mon, Feb 29, 2020
    #2
  3. Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Feb 29, 2020
    #3
  4. Windows hello not working on surface pro 4

    Windows Hello is not available for surface pro 4

    Windows Hello is not available for surface pro 4 after updating to Win10 1709.

    Deleting and re-install Microsoft IR Camera Front and Surface Camera Windows hello does not work for me.
     
    lingxizhang, Feb 29, 2020
    #4
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Windows hello not working on surface pro 4

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