Windows 10: Windows Hello not working

Discus and support Windows Hello not working in Windows Hello & Lockscreen to solve the problem; So I haven't opened my HP ENVY x360 laptop in a while so I don't know what happened. I just opened my laptop one day and noticed that both the... Discussion in 'Windows Hello & Lockscreen' started by RazelDP, Jan 25, 2020.

  1. RazelDP Win User

    Windows Hello not working


    So I haven't opened my HP ENVY x360 laptop in a while so I don't know what happened. I just opened my laptop one day and noticed that both the fingerprint and the facial recognition wouldn't work. Based on my search on the net most of them blamed it on the updates but those were past cases. So I still don't know how to fix this. Does anyone here know how to fix this problem?

    :)
     
    RazelDP, Jan 25, 2020
    #1

  2. My hello sign in stopped working.

    Hi,

    This problem that started after installing the last Windows update might be caused by outdated or corrupted device drivers. For us to better assist you, we'll be needing additional information:

    • Are you pertaining on Windows Hello sign-in? If yes, does it mean that the facial recognition is not working?
    • Is there an error message displayed when using Windows Hello?

    Meanwhile, it is better to check the status of Windows Hello sign-in option in your computer. To check the Windows Hello status, follow these steps:

    • Click the Start button and select the Settings
      icon.
    • Choose Accounts from the list.
    • Select Sign-in options in the left pane of the window.
    • Under Windows Hello, kindly check the status of it.

    As an initial troubleshooting step, we suggest keeping the device drivers like camera driver up-to-date. For your reference, check this article on how to
    update drivers in Windows 10.

    We'll keep an eye out for your response.
     
    Gerard Qui, Jan 25, 2020
    #2
  3. Monk.e83 Win User
    Unlocked Realtek HD Audio Drivers Windows 7 & 8 (With Dolby Digital Live and DTS Interactive)

    DTS supported natively by Windows 8/8.1 and it should work on windows 10 too just DDL require to unlock your driver .
     
    Monk.e83, Jan 25, 2020
    #3
  4. Windows Hello not working

    Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Jan 25, 2020
    #4
Thema:

Windows Hello not working

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