Windows 10: Windows Hello & Pin Login NOT displaying on Login Screen

Discus and support Windows Hello & Pin Login NOT displaying on Login Screen in Windows Hello & Lockscreen to solve the problem; I have an HP Folio G1 laptop, which has a fingerprint reader. I have Windows 10 Pro version 1803 Build 17134.407. The only option on the login... Discussion in 'Windows Hello & Lockscreen' started by Skipatore, Feb 12, 2019.

  1. Skipatore Win User

    Windows Hello & Pin Login NOT displaying on Login Screen


    I have an HP Folio G1 laptop, which has a fingerprint reader. I have Windows 10 Pro version 1803 Build 17134.407. The only option on the login screen is for password. Both the pin and biometic (fingerprint) have disappeared. I'm not exactly sure when this has happened, since I've been troubleshooting it for some time now.


    I have already done the following, not necessarily in this order:

    • Rebooted
    • Deleted pin and recreated
    • run sfc/ scannow
    • run DISM.exe /Online /Cleanup-image /Restorehealth
    • Switched from an Microsoft Account sign in to a local account, and back.
    • Changed the Credential manager service from manual to Automatic, and reboot.
    • Took ownership of the C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc folder and emptied it's contents. Created new pin.


    Once I get logged in, both the pin and fingerprint DO work, should I get prompted to use them when accessing certain settings in the OS. The only problem is that the option to switch between Password/Pin/Biometric are missing from the login screen.


    I'm hopeful that someone has a suggestion on how to resolve this. Please don't reply that I need to create a new profile or reinstall/reset Windows. This is a business laptop and I have many settings and applications that are unique to my profile that will take countless hours to recreate. I'm looking to find the root cause of the problem and fix it. I'm not interested the "nuclear option".


    Thank you.

    :)
     
    Skipatore, Feb 12, 2019
    #1
  2. ATIonion Win User

    login screens

    goto CONTROL PANEL/ USER ACCOUNTS then you have to remove all the other accounts except for the one you logon with....then restart...it should bypass the login tho it will still show the screen for it...it will continue to load windows...good luck*Rockout :rockout:



    edit:: it asks for a login when there are more then one accounts..or if you set a pw to your login name...
     
    ATIonion, Feb 12, 2019
    #2
  3. OSK PIN login on non-touch device

    Hello,

    I suggest you to create a PIN for your device and try the on screen keyboard to login to the same.

    You may follow the steps below to create PIN protection for your device.


    • Go to Settings and select account.

    • Click on sign in option and Go to PIN option.

    • Now click on Add and set PIN for login.

    You can use the same PIN to login to your device using the on screen Keyboard from ease of access option and verify the result.

    Please get back to us with updated status. We will be happy to assist you further.
     
    Anju Thekkethil, Feb 12, 2019
    #3
  4. regan1985 Win User

    Windows Hello & Pin Login NOT displaying on Login Screen

    login screens

    is there anyway to stop windows going into the login screen wen i boot up and leave my pc for more then 10mins?i have no password set and im the only user!!

    cheers
     
    regan1985, Feb 12, 2019
    #4
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Windows Hello & Pin Login NOT displaying on Login Screen

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