Windows 10: Windows Hello Pin Loop

Discus and support Windows Hello Pin Loop in Windows Hello & Lockscreen to solve the problem; I've recently updated my HP Laptop to Windows 10 after they stopped supporting Windows 7. When I logged in after the install it told me to set up a... Discussion in 'Windows Hello & Lockscreen' started by KimDickey, May 1, 2020.

  1. KimDickey Win User

    Windows Hello Pin Loop


    I've recently updated my HP Laptop to Windows 10 after they stopped supporting Windows 7. When I logged in after the install it told me to set up a pin. I tried to do that, putting in a pin and then confirming it. It thinks for a minute and then brings me right back to the create a pin screen. It will not let me out of that screen and I end up either killing the task using Task Manager or just shutting it off if that doesn't work. I've tried deleting the NFG folder successfully to no avail and I've scanned the windows files looking for corrupted files. None of that works. I can usually just log in using my Windows password and that works fine, but, every once in a while it will bring up the create a pin page. One other thing I noticed, when I go to shut down the computer the Windows Hello program is still running and I have to override it to shut down. I would like to either use a pin or my fingerprint to log in. The fingerprint reader works inside of Windows to load websites that are still connected from Windows 7. I hate to do a clean install of Windows because I have programs installed that I would have to retrieve the install disks from storage that is shut down during Covid 19. Note also, I have refreshed the Windows 10 install and nothing changed.


    Any help would be greatly appreciated.


    Thanks,

    Kim

    :)
     
    KimDickey, May 1, 2020
    #1
  2. Anne Ros Win User

    Login with PIN and Hello

    Hi Jean,

    Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
    you answer the questions below?

    • How are you setting the PIN and Hello?
    • Which build version of Windows is your PC running on?
    • Were there any error codes or messages?

    In the meantime, we suggest that you follow the steps below on how to set up PIN.

    • Open Settings.
    • Select Accounts.
    • Click Sign-in options.
    • Click the Add button for the PIN and set your PIN.
    • Do the same for the Windows Hello.

    Looking forward to your response.
     
    Anne Ros, May 1, 2020
    #2
  3. Windows Hello - PIN Loop

    Thank you for the information you have provided. Since you have created a PIN before, we are going to reset your Windows 10 PIN. Kindly follow the steps below:

    • Open Settings > Accounts > Sign-in options
    • Click on I forgot my PIN.
    • You'll get a warning that you'll need to log in from scratch to access games, social networking, and more. Click on
      Continue.
    • Enter your Microsoft account password and then set up the new PIN.

    Let us know if you have any other questions.
     
    Robelene Win, May 1, 2020
    #3
  4. asm007 Win User

    Windows Hello Pin Loop

    Windows Hello - PIN Loop

    When I click onI forgot my Pin it It then says that I can reset my PIN by going to Settings >Accounts>Sign-in Options.

    I am already there. It won't allow me to reset.
     
    asm007, May 1, 2020
    #4
Thema:

Windows Hello Pin Loop

Loading...
  1. Windows Hello Pin Loop - Similar Threads - Hello Pin Loop

  2. Windows Hello PIN

    in AntiVirus, Firewalls and System Security
    Windows Hello PIN: I have a problem with Windows Hello PIN on my PC. I’ve tried to find it in the setup but it is not available https://answers.microsoft.com/en-us/windows/forum/all/windows-hello-pin/13bc1ec6-d162-4479-99dc-f5c14873a383
  3. Windows Hello Pin

    in Windows Hello & Lockscreen
    Windows Hello Pin: Hello! I'm having problems with my windows hello Pin, i normally log in to my computer using the same PIN but last night it was asking for my Microsoft password and when I tried to fix it to put back the Hello Pin because it is easier it says that it is currently...
  4. Windows Hello PINs

    in Windows 10 Ask Insider
    Windows Hello PINs: Has anyone found a successful balance of Windows Hello PINs in an enterprise environment? As I understand it, the PIN (which can include letters so they're really passwords) is local to a single computer. When tied to the TPM hardware, it can be used for a form of 2FA, as...
  5. Windows Hello PIN?

    in AntiVirus, Firewalls and System Security
    Windows Hello PIN?: I have only a Local Windows 10 Account which is a standalone machine (Non-Domain). I went into the Group Policy settings and all I see there is Windows Hello for Business. If setting up a Windows Hello PIN from the Settings/Sign-In options, would it still use the TPM by...
  6. Windows Hello PIN?

    in User Accounts and Family Safety
    Windows Hello PIN?: I am on a standalone local Windows 10 account and just started to experiment with Windows Hello with a PIN. Just have a few questions. Is it more secure than having a local account password? Is Windows Hello on NON-Domain joined accounts the same as Windows Hello For...
  7. Windows Hello PIN?

    in AntiVirus, Firewalls and System Security
    Windows Hello PIN?: I am on a standalone local Windows 10 account and just started to experiment with Windows Hello with a PIN. Just have a few questions. Is it more secure than having a local account password? Is Windows Hello on NON-Domain joined accounts the same as Windows Hello For...
  8. hello pin

    in AntiVirus, Firewalls and System Security
    hello pin: after 1909 update hello pin set up is asking for pin which hasn't been created yet https://answers.microsoft.com/en-us/windows/forum/all/hello-pin/d7145c45-44b9-4afe-8e25-5f67f0bf9d48"
  9. WINDOWS Hello PIN

    in AntiVirus, Firewalls and System Security
    WINDOWS Hello PIN: How do I get RID of Windows PIN? I am SICK AND TIRED of it asking me to set up a PIN when I have done it a gazillion times. Then it won't let me in to change it in an endless loop of frustration. I don't CARE who steals my identity! JUST TELL ME HOW TO MAKE IT GO AWAY!!!!!!...
  10. Windows Hello PIN Loop

    in AntiVirus, Firewalls and System Security
    Windows Hello PIN Loop: I have been forced to create a Windows Hello PIN on all of my user accounts. I am ENTIRELY uninterested in this feature, yet any time I remove the PIN from my account I am forced to recreate it the next time that I log in. I could probably live with this nonsense, except...