Windows 10: Windows hello pin not setting up properly

Discus and support Windows hello pin not setting up properly in Windows Hello & Lockscreen to solve the problem; I’ve been trying to log into the Xbox app on my dads computer but it asks for a windows hello pin. I go to create a pin and type in a pin code but when... Discussion in 'Windows Hello & Lockscreen' started by Signe Jonsson, Feb 12, 2024.

  1. Windows hello pin not setting up properly


    I’ve been trying to log into the Xbox app on my dads computer but it asks for a windows hello pin. I go to create a pin and type in a pin code but when i click ok the loading wheel appears and keeps being there until my screen goes black from inactivity, when i move my mouse to turn on the screen again its gone and the PIN code that i tried setting up doesnt work. I’ve tried doing it multiple times, restarting my computer and trying on different days. This is really stressing me out so i would really appreciate some help : I also am not able to log into my Xbox account on his computer without

    :)
     
    Signe Jonsson, Feb 12, 2024
    #1
  2. Anne Ros Win User

    Login with PIN and Hello

    Hi Jean,

    Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
    you answer the questions below?

    • How are you setting the PIN and Hello?
    • Which build version of Windows is your PC running on?
    • Were there any error codes or messages?

    In the meantime, we suggest that you follow the steps below on how to set up PIN.

    • Open Settings.
    • Select Accounts.
    • Click Sign-in options.
    • Click the Add button for the PIN and set your PIN.
    • Do the same for the Windows Hello.

    Looking forward to your response.
     
    Anne Ros, Feb 12, 2024
    #2
  3. windows hello and pin

    Hi,

    This error code is usually caused by corrupted Windows system files. For better assistance, we would like to ask the following:

    • What happens when you're trying to set up Windows Hello or a pin on your computer?
    • Is there an error message displayed when setting up Windows Hello or a pin?
    • What troubleshooting steps have you done so far?
    • How did you reinstall Windows?

    Looking forward to your reply so we can provide the best resolution for you.
     
    Gerard Qui, Feb 12, 2024
    #3
  4. Windows hello pin not setting up properly

    Windows Hello and PIN settings not functioning properly.

    Yes, I updated and also completely reinstalled the drivers, of both Windows Hello and Tobii Eyetracking.

    After creating a test admin profile, I attempted to set up Windows Hello and a PIN. I created a PIN without and issue but when trying to set up Windows Hello I got the same issue. With a few new interesting additions.

    Upon clicking the Set Up option for Windows Hello, I got prompted to enter the Test Admins PIN, that worked, however the "Welcome to Windows Hello" prompt has a get started button, clicking that brings up the PIN box, after entering it in the box closes
    and the Welcome windows stays open but the Getting Started button is gone, and a windows "Critical Stop ot Critical Battery Alarm" sounds. Entering the incorrect PIN does what it is supposed to. No sound effect and no buttons disappearing.

    Setting up Wondows Hello without a PIN set has the same issue I have on my main profile. "Sorry, something went wrong. Couldn't turn on the camera. Make sure it's working properly."

    I will keep this Test Admin profile in the meantime in case I need it later.
     
    NuclearAnomaly8, Feb 12, 2024
    #4
Thema:

Windows hello pin not setting up properly

Loading...
  1. Windows hello pin not setting up properly - Similar Threads - hello pin setting

  2. Windows hello pin not setting up properly

    in Windows 10 Gaming
    Windows hello pin not setting up properly: I’ve been trying to log into the Xbox app on my dads computer but it asks for a windows hello pin. I go to create a pin and type in a pin code but when i click ok the loading wheel appears and keeps being there until my screen goes black from inactivity, when i move my mouse...
  3. Windows hello pin not setting up properly

    in Windows 10 Software and Apps
    Windows hello pin not setting up properly: I’ve been trying to log into the Xbox app on my dads computer but it asks for a windows hello pin. I go to create a pin and type in a pin code but when i click ok the loading wheel appears and keeps being there until my screen goes black from inactivity, when i move my mouse...
  4. Windows security hello pin set up

    in Windows 10 Gaming
    Windows security hello pin set up: I have tried to set up new hello pin,When am tying to set up pin,after I given pin it has to direct a message that pin has created, but it still shows me the windows security set up pin page .I have tried everthing and even I tried to sing-in with new windows account but the...
  5. Windows security hello pin set up

    in Windows 10 Software and Apps
    Windows security hello pin set up: I have tried to set up new hello pin,When am tying to set up pin,after I given pin it has to direct a message that pin has created, but it still shows me the windows security set up pin page .I have tried everthing and even I tried to sing-in with new windows account but the...
  6. Windows Hello PIN Set Up in Windows365

    in Windows 10 Gaming
    Windows Hello PIN Set Up in Windows365: I need to set up a Windows Hello PINin Windows365 Personal not school or work account, however its saying that the PIN option is not available. This is preventing me setting up Office on my other laptop. I've tried the advice in other links and they've not worked as they seem...
  7. Windows Hello pin is set up, but settings thinks it is not.

    in Windows 10 Gaming
    Windows Hello pin is set up, but settings thinks it is not.: I want to be able to sign into my pc without using windows hello. However, since I reset windows a few months back, I can still sign in with my PIN but I can't change it or remove the sign in option from settings.When I go into Account>Sign-in options>PIN and click set up, it...
  8. Windows Hello pin is set up, but settings thinks it is not.

    in Windows 10 Software and Apps
    Windows Hello pin is set up, but settings thinks it is not.: I want to be able to sign into my pc without using windows hello. However, since I reset windows a few months back, I can still sign in with my PIN but I can't change it or remove the sign in option from settings.When I go into Account>Sign-in options>PIN and click set up, it...
  9. Windows Hello Pin set up problems

    in Windows 10 Gaming
    Windows Hello Pin set up problems: Hi,In Settings > Accounts > Sign-in options on my computer I have been trying to set up a Windows Hello Pin so I can log in with it. However, the only option it shows is "Set up". I click on "Set up" - a pop up saying "Create a PIN" shows up and I click on next. Then, a popup...
  10. Windows Hello Pin set up problems

    in Windows 10 Software and Apps
    Windows Hello Pin set up problems: Hi,In Settings > Accounts > Sign-in options on my computer I have been trying to set up a Windows Hello Pin so I can log in with it. However, the only option it shows is "Set up". I click on "Set up" - a pop up saying "Create a PIN" shows up and I click on next. Then, a popup...