Windows 10: Windows Hello probems

I'm the network administrator on our company domain, and I've recently had to change my domain username due to a naming convention change.


Windows 10 on my laptop (ver 1903 build 18362.356) now no longer lets me login using the fingerprints previously set up in Windows Hello, and reports that "Your password was chnged on a different device. You must sign in to this device once with your new password, and then you can sign in with Windows Hello."


My password hasn't changed at all, so this error message is inaccurate. Once logged in using username/password, I can unlock the computer using biometrics, but it still doesn't let me login using them.


Within Sign-In Options, Windows Hello PIN says "This option is currently unavailable - click to learn more" If I click more it tells me "Sorry - this PIN isn't working for your organisation's resources. Tap or click here to fix it". This leads me to a screen to set up a PIN (which had already been set up before my login name changed). When I proceed, I get this:




True to form, Microsoft don't list the error code on their error code page (well done again Microsoft), so this error page is meaningless and unhelpful.

The necessary GPOs are enabled to allow use of biometrics within the domain, and Hello was working until my username change. Does anyone have any ideas? I've tried all of the suggestions I can find online, but none of them have worked so far.

Thanks in advance.

:)

 

windows xp installation and dual core am

could someone please list the steps they follow to install windows with a dual core processor and windows xp service pack to. I'm reletively new to amd dual core and i feel i'm missing a step. All help will be appreciated. thanx

 

Windows 10 sound probem

Hi Sayani,

Thank you for posting your query in Microsoft Community.

I can imagine the inconvenience you have experienced. I will definitely help you with this.

To guide you in right direction we want to know:

• What is the make and model of your computer?
• Have you installed all the updates on your computer?

I suggest you to follow the methods below and check if this helps:

Method 1:

Run built-in audio troubleshooter and check. Refer to the steps:

• 
  Press Windows Key + X.
  
• 
  Click on Control Panel.
  
• 
  Select Troubleshooting.
  
• 
  On the left pane, click on View All.
  
• 
  Click on Playing audio to run the troubleshooter.
  

Method 2: Uninstall and re-install the Audio drivers.

Step 1: I suggest you to uninstall the Audio drivers and then install them.

Follow these steps to uninstall the Audio drivers.

• Press Windows key + X and select
  Device Manager.
• Search for Audio Device and expand it.
• Right click on the driver and select Uninstall.

Step 2: I suggest you to install the Audio drivers, go to the manufacturer’s website to download the audio drivers for your laptop and then install them.



Method 2: You can try installing the drivers in compatibility mode and check if it helps:

• Press the ‘Windows key on the keyboard.
• Type compatibility in the search box and then press
  enter.
• Click “Run programs made for previous versions of Windows” option from the list appeared in the left side.
• Select the drivers and install.

Also refer: How to: Install and Update drivers in Windows 10

How to: Install and Update Hardware Drivers in Windows 10



Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

Windows hello

Hi Abdullah,

To resolve this camera issue for your Windows Hello, we suggest that you run Hardware and Device troubleshooter. Refer to the following steps:

• Click on 'search' and select 'settings' and type 'Troubleshooting' and select 'Troubleshooting'
• Click on 'Hardware and Sound' and select 'Hardware and 'Devices' and click on next to run the troubleshooter.

Let us know how it goes.

Regards.