Windows 10: Windows Hello Sign In not working at all

Ok so i have fingerprint and a pin set up to log in but i can only use my account password and idk how to change it to use fingerprint or pin. When i try to use fingerprint it plays a fail sound but no prompt on screen.

:)

 

My hello sign in stopped working.

Hi,

This problem that started after installing the last Windows update might be caused by outdated or corrupted device drivers. For us to better assist you, we'll be needing additional information:

• Are you pertaining on Windows Hello sign-in? If yes, does it mean that the facial recognition is not working?
• Is there an error message displayed when using Windows Hello?

Meanwhile, it is better to check the status of Windows Hello sign-in option in your computer. To check the Windows Hello status, follow these steps:

• Click the Start button and select the Settings
  icon.
• Choose Accounts from the list.
• Select Sign-in options in the left pane of the window.
• Under Windows Hello, kindly check the status of it.

As an initial troubleshooting step, we suggest keeping the device drivers like camera driver up-to-date. For your reference, check this article on how to
update drivers in Windows 10.

We'll keep an eye out for your response.

 

Face sign in is missing in windows hello

Hi Suvajit,

Thanks for posting your query on Microsoft Community.



As per your query, I suggest you to change the Sign In option and check if it helps.

To change Sign In option, follow the below steps.

• 
  Type Setting in the search area on the taskbar and select
  Settings.
  
• 
  Select Accounts.
  
• 
  Select Sign In option on the left panel.
  

Reply to us with the status of your issue. We will be happy to assist you.

 

Hello Sign-in not working (face recognition)

Hi Greg

Thanks for helping with the suggestions. Below is my comment

• Could locate Facial Recognition under sign-up options but no option to remove. Only set-up
• Don't have gpedit on my Home Windows 10 version
• Updated the Imaging device driver but doubt that is the issue
• I see Windows 10 version 1709 for x86 based systems (KB 4041994) installed but cannot uninstall it

Also the issue is similar to this Redirecting in that I see the same error code and typed the icals and takedown
command but after restartit still does not work. When I use the PIN in the sign-up or using Hello it says "This request not supported"