Windows 10: Windows Hello suddenly stopped working - Surface Pro

Discus and support Windows Hello suddenly stopped working - Surface Pro in Windows Hello & Lockscreen to solve the problem; Can you someone advice me on how to get Windows Hello face recognition to work again? Suddenly stopped working and now I have to use a pin to sign in.... Discussion in 'Windows Hello & Lockscreen' started by JaxMF, Aug 20, 2019.

  1. JAXMF
    JaxMF Win User

    Windows Hello suddenly stopped working - Surface Pro


    Can you someone advice me on how to get Windows Hello face recognition to work again? Suddenly stopped working and now I have to use a pin to sign in. Just a pain to be honest. Earlier I used my camera for the first time, not sure if that has anything to do with it...? Checked for updates, restarted, etc but still same. Any help appreciated.

    :)
     
    JaxMF, Aug 20, 2019
    #1
  2. SAMUELKERSCHBAUMER
    SamuelKerschbaumer Win User

    Windows Hello suddenly stopped working

    I´ve been using Windows Hello since i bought my surface pro 4 and after yesterdays update suddenly it stopped working.

    Now when i try to sign in it just says: "Couldn´t turn on the camera. Please sign in with your PIN"
     
    SamuelKerschbaumer, Aug 20, 2019
    #2
  3. RANIAGALAL
    RaniaGalal Win User
    Facial Recognition problem on Surface Pro 4

    i have a problem with face recognition on my surface pro 4. i was working good but suddenly stopped working. i tried to setup it again but i couldnot locate window hello from sign in option list it suddenly disappeared
     
    RaniaGalal, Aug 20, 2019
    #3
  4. HARUNHARUN1
    HarunHarun1 Win User

    Windows Hello suddenly stopped working - Surface Pro

    Surface Pro 6, Windows Hello is not working

    Hello,

    I need help with my surface pro 6, windows hello is not working, and I do not know what step to take. I received message "Sorry something went wrong. Please log in with your PIN.". Please help. Thank you in advance.
     
    HarunHarun1, Aug 20, 2019
    #4
Thema:

Windows Hello suddenly stopped working - Surface Pro

Loading...

  1. Windows Hello suddenly stopped working - Surface Pro - Similar Threads - Hello suddenly stopped

  2. Windows Hello stopped working on my Surface Book 2

    in Windows 10 Drivers and Hardware
    Windows Hello stopped working on my Surface Book 2: My Surface book 2 running Edition Windows 10 Pro Version 20H2 Installed on ‎2/‎24/‎2021 OS build 19042.844 Experience Windows Feature Experience Pack 120.2212.551.0 no longer does Windows Hello. TPM is fully activated and the drivers for Windows Hello are the latest....

  3. Airpod connection to Surface Book Suddenly Stopped Working

    in Windows 10 Drivers and Hardware
    Airpod connection to Surface Book Suddenly Stopped Working: I use a Microsoft Surface Book running Windows 10 Pro. I have connected my airpods to the computer via bluetooth for many months. Suddenly, approximately 10 - 14 days ago, the connection stopped working. I have tried: 1 turning off the bluetooth on my iPhone; 2 entirely...

  4. Surface pro microphone suddenly not working for zoom.

    in Windows 10 Drivers and Hardware
    Surface pro microphone suddenly not working for zoom.: My surface pro microphone has suddenly stopped working when I am using zoom. The troubleshooter is not resolving the issue. What can i do? https://answers.microsoft.com/en-us/windows/forum/all/surface-pro-microphone-suddenly-not-working-for/a0bcdd4e-24a4-44b6-a0ac-f763360a7dfb

  5. Surface Pro 6 - Windows Hello Face stopped working

    in Windows Hello & Lockscreen
    Surface Pro 6 - Windows Hello Face stopped working: 2 days ago, the Windows Hello Face stopped working on my Surface Pro 6 When I go into the sign-in options screen, it has: "We couldn't find a camera compatible with Windows Hello Face" The camera is working fine for Skype! I've never had this problem until 2 days ago...

  6. Windows hello not working on surface pro 4

    in Windows Hello & Lockscreen
    Windows hello not working on surface pro 4: Hi everyone i upgraded windows 10 in mysurface pro 4 before upgradin windows hello was working correctly after that it stoped working saying We couldnt find a camera for windows hello i have updated the driver and everything but nothing happend...

  7. Surface Pro 6 :: Windows Hello Not Working

    in Windows Hello & Lockscreen
    Surface Pro 6 :: Windows Hello Not Working: Hello everyone, First off, I'd like to say I've tried all of the following: https://answers.microsoft.com/en-us/windows/forum/windows_10-hello/window-hello-doesnt-work-says-sorry-something-went/c080309c-2b4f-4fb3-8099-76861815c33e...

  8. Windows Hello doesn't work on my Surface 6 Pro

    in Windows Hello & Lockscreen
    Windows Hello doesn't work on my Surface 6 Pro: Hi, I tried all fixes ways to setup windows hello on my Surface 6 Pro but gives me always: "We couldn't find a camera compatible with Windows Hello face"[ATTACH]...

  9. Surface Pro 4 - Windows Hello not working for Domain Account

    in Windows 10 Software and Apps
    Surface Pro 4 - Windows Hello not working for Domain Account: Windows Hello not working under domain account. I have tried the guide below but no luck. Kindly share if any solution available for this issue. https://www.surfacetablethelp.com/2018/04/cannot-enable-windows-hello-on-domain-joined-pc-with-windows-10-1709.html OS: Windows...

  10. Surface Pro 6, Windows Hello is not working

    in Windows Hello & Lockscreen
    Surface Pro 6, Windows Hello is not working: Hello, I need help with my surface pro 6, windows hello is not working, and I do not know what step to take. I received message "Sorry something went wrong. Please log in with your PIN.". Please help. Thank you in advance....

Users found this page by searching for:

  1. windows hello stopped working on my surface