Windows 10: Windows Hello when logging into domain account

Discus and support Windows Hello when logging into domain account in Windows Hello & Lockscreen to solve the problem; I have the option to use Windows Hello for facial rec or fingerprint on a local pc account but I don't have the option to use it on a domain account. I... Discussion in 'Windows Hello & Lockscreen' started by Blair Johnston, Oct 29, 2020.

  1. Windows Hello when logging into domain account


    I have the option to use Windows Hello for facial rec or fingerprint on a local pc account but I don't have the option to use it on a domain account. I get the message that the option is unavailable. I have already run the gpedit settings and regedit to enable everything. Windows Hello when logging into domain account d4c57fad-c0cc-4810-bf93-5a0d6dbd4d71?upload=true.png

    :)
     
    Blair Johnston, Oct 29, 2020
    #1

  2. Windows Hello With Domain Account

    Hello,

    I would like to sign into my PC with Windows Hello using my laptop's fingerprint sensor. However, I sign into Windows using a domain account, not a local or Microsoft account. Apparently, Windows Hello is not enabled by default for domain accounts. I am
    curious as to how I can enable it. Should I check the Group Policy on my Domain Controller? If so, where would I find it in Group Policy? I have already tried enabling "Enable PIN sign-on" in Group Policy, but that did not work. My laptop is running Windows
    10 1909 and my DC is running Windows Server 2012 R2.

    Any suggestions would be appreciated.
     
    Jonathan Heitz, Oct 29, 2020
    #2
  3. Unable to use Windows Hello on Domain account

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you want to setup Windows Hello for a Domain account on Surface Pro 4. I appreciate your efforts in trying to fix the issue.



    I would suggest you to refer the article
    Configure Windows Hello for Business Policy settings
    and see if that helps.



    However, as the issue is happening on domain environment, I would suggest you to post your query on

    TechNet forums
    , where we have expertise and support professionals well equipped with the knowledge on setting Windows Hello on a Domain environment.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Oct 29, 2020
    #3
  4. brycez28 Win User

    Windows Hello when logging into domain account

    Domain admin account as built-in admin account


    I just upgraded two brand new pc's from Win 7 to Win 10. Computers were already added to the domain in Win 7 and I was logged into the domain administrator account when I did the upgrade to Win 10. Now when I am logged in with the domain administrator account, I can't open Edge. It says "This app can't open. Microsoft Edge can't be opened using the Built-in Administrator account. Sign in with a different account and try again."

    How do I get the local "Administrator" account to be the Built-in administrator account?

    The list of user accounts are:
    admin (local admin account I made in Win 7)
    Administrator (I assume local administrator account that is automatically created)
    administrator.AESSEINVLTD (domain admin account I am logged in with)
    Default.migrated
    Public.
     
    brycez28, Oct 29, 2020
    #4
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Windows Hello when logging into domain account

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