Windows 10: Windows installer issue with Adobe

Discus and support Windows installer issue with Adobe in Windows 10 Support to solve the problem; Trying to update a cc product gets stuck and won't even cancel. Adobe say it's because 'another installer is running'. When I told them Windows... Discussion in 'Windows 10 Support' started by Jon Mal, Jan 16, 2020 at 10:48 AM.

  1. Jon Mal Win User

    Windows installer issue with Adobe


    Trying to update a cc product gets stuck and won't even cancel. Adobe say it's because 'another installer is running'. When I told them Windows installer was NOT running they jumped out and said it was a MS issue and I should ask here (!) Win 10 is up to date.

    :)
     

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    exodusprime1337, Jan 16, 2020 at 12:13 PM
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  3. Windows 10 and Adobe Reader

    Hi,

    Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

    I suggest you to un-install and re-install the Adobe Reader and check if that helps:

    Follow the steps to un-install the Adobe Reader.


    • Type control panel
      in the search box.

    • Click on programs and features or uninstall a program (depends on what view you are in)

    • Right click on Adobe Reader.

    • Click on uninstall.

    • Go through uninstall Wizard to Uninstall Abode Reader.

    Refer to the link given below to Install Adobe Reader.

    Adobe Acrobat Reader DC Install for all versions

    If the issue persists, I would suggest you to contact Adobe support for further assistance.

    http://forums.adobe.com/index.jspa

    Keep us posted if you face any issues on windows in future. We will be glad to help you.
     
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    Windows 7 wont install drivers

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    If you having an issue installing a driver that worked before you formatted or wont install on a fresh build, sometimes this means hardware damage
     
Thema:

Windows installer issue with Adobe

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