Windows 10: Windows is lagging and buffering

Hello,

My laptop is experiencing minor lags and stutters

I'm providing the Latency monitor reports and it seems that "storport.sys" is causing a problem.

Please help me fix this issue




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CONCLUSION
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Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:01:28 h:mm:ss on all processors.


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SYSTEM INFORMATION
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Computer name: DESKTOP-HDCSFDC
OS version: Windows 10, 10.0, version 1909, build: 18363 x64
Hardware: X550JX, ASUSTeK COMPUTER INC.
CPU: GenuineIntel IntelR CoreTM i7-4720HQ CPU @ 2.60GHz
Logical processors: 8
Processor groups: 1
RAM: 8081 MB total


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CPU SPEED
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Reported CPU speed: 2594 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


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MEASURED INTERRUPT TO USER PROCESS LATENCIES
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The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency µs: 419.20
Average measured interrupt to process latency µs: 3.302428

Highest measured interrupt to DPC latency µs: 415.60
Average measured interrupt to DPC latency µs: 0.907226


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REPORTED ISRs
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Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time µs: 22.343485
Driver with highest ISR routine execution time: ACPI.sys - ACPI Driver for NT, Microsoft Corporation

Highest reported total ISR routine time %: 0.000165
Driver with highest ISR total time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

Total time spent in ISRs % 0.000229

ISR count execution time <250 µs: 848
ISR count execution time 250-500 µs: 0
ISR count execution time 500-1000 µs: 0
ISR count execution time 1000-2000 µs: 0
ISR count execution time 2000-4000 µs: 0
ISR count execution time >=4000 µs: 0


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REPORTED DPCs
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DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time µs: 106222.543177
Driver with highest DPC routine execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation

Highest reported total DPC routine time %: 0.329852
Driver with highest DPC total execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation

Total time spent in DPCs % 0.397414

DPC count execution time <250 µs: 170230
DPC count execution time 250-500 µs: 0
DPC count execution time 500-10000 µs: 5
DPC count execution time 1000-2000 µs: 0
DPC count execution time 2000-4000 µs: 0
DPC count execution time >=4000 µs: 24


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REPORTED HARD PAGEFAULTS
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Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: searchindexer.exe

Total number of hard pagefaults 775
Hard pagefault count of hardest hit process: 285
Number of processes hit: 46


_________________________________________________________________________________________________________
PER CPU DATA
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CPU 0 Interrupt cycle time s: 1.612181
CPU 0 ISR highest execution time µs: 22.343485
CPU 0 ISR total execution time s: 0.001633
CPU 0 ISR count: 848
CPU 0 DPC highest execution time µs: 105204.794526
CPU 0 DPC total execution time s: 0.466350
CPU 0 DPC count: 162497
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CPU 1 Interrupt cycle time s: 0.804526
CPU 1 ISR highest execution time µs: 0.0
CPU 1 ISR total execution time s: 0.0
CPU 1 ISR count: 0
CPU 1 DPC highest execution time µs: 20.289129
CPU 1 DPC total execution time s: 0.000480
CPU 1 DPC count: 143
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CPU 2 Interrupt cycle time s: 8.695926
CPU 2 ISR highest execution time µs: 0.0
CPU 2 ISR total execution time s: 0.0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time µs: 106222.543177
CPU 2 DPC total execution time s: 2.355224
CPU 2 DPC count: 5118
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CPU 3 Interrupt cycle time s: 0.799834
CPU 3 ISR highest execution time µs: 0.0
CPU 3 ISR total execution time s: 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time µs: 19.919044
CPU 3 DPC total execution time s: 0.001064
CPU 3 DPC count: 800
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CPU 4 Interrupt cycle time s: 0.834584
CPU 4 ISR highest execution time µs: 0.0
CPU 4 ISR total execution time s: 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time µs: 147.486122
CPU 4 DPC total execution time s: 0.001396
CPU 4 DPC count: 344
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CPU 5 Interrupt cycle time s: 0.931348
CPU 5 ISR highest execution time µs: 0.0
CPU 5 ISR total execution time s: 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time µs: 19.680802
CPU 5 DPC total execution time s: 0.001139
CPU 5 DPC count: 528
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CPU 6 Interrupt cycle time s: 0.835863
CPU 6 ISR highest execution time µs: 0.0
CPU 6 ISR total execution time s: 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time µs: 73.686584
CPU 6 DPC total execution time s: 0.001491
CPU 6 DPC count: 309
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CPU 7 Interrupt cycle time s: 0.951966
CPU 7 ISR highest execution time µs: 0.0
CPU 7 ISR total execution time s: 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time µs: 23.741712
CPU 7 DPC total execution time s: 0.001462
CPU 7 DPC count: 520
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:)

 

Random lag spikes

Hi,

We would like to know more about your lag issue:

• What browser are you using when you experience a lag?
• Does the lag occur in a particular game?

In the meantime, we suggest you run the System Maintenance troubleshooter. Here are the steps:

• Press Windows Key + X.
• Click on Control Panel.
• Select Troubleshooting.
• On the left pane, click on View All.
• Click on System Maintenance to run the troubleshooter.

Looking forward to your response.

 

Connection Problems (buffering, network Lag)

Alright, I tried all of them, even uninstalling, but it still buffers and connection lag.

Troubleshooting just tells me everything is fine and doesn't really help heh.

Thank you.

 

Buffering on Windows 10 is giving me a headache. Please help

Hello David,

There are multiple reasons why your Movies and TV app buffers. I would like to know more information to isolate the concern:

• When did it start?
• What changes have you made prior to the issue.
• Is this happening to other streaming apps, like YouTube, Netflix, etc.?

In the meantime, I suggest that you perform the troubleshooting steps in this
article to isolate the issue.

We will wait for your response.

Regards.