Windows 10: Windows is unable to shutdown in restart operation

Discus and support Windows is unable to shutdown in restart operation in Windows 10 Performance & Maintenance to solve the problem; When I opt for restart after a Windows update, Dell BIOS update or manual restarts, PC restart procedure get stuck while shutting down. I only see... Discussion in 'Windows 10 Performance & Maintenance' started by MangeshGhaisas, Jun 5, 2019.

  1. MANGESHGHAISAS
    MangeshGhaisas Win User

    Windows is unable to shutdown in restart operation


    When I opt for restart after a Windows update, Dell BIOS update or manual restarts, PC restart procedure get stuck while shutting down. I only see screen on which 'Restarting' is written. Needs help.

    :)
     
    MangeshGhaisas, Jun 5, 2019
    #1
  2. LITTLE CAT
    little cat Win User
    little cat, Jun 5, 2019
    #2
  3. EXODUSPRIME1337
    exodusprime1337 Win User
    windows xp sp2 will not shutdown or restart

    i guess nobody has had this problem or knows what to do lol. crap i'm screwed, just reinstalled windows and not only does it hang during shutdown from desktop, it hangs during the restarts while it's installing windows. somebody please help me
     
    exodusprime1337, Jun 5, 2019
    #3
  4. TAILSY
    Tailsy Win User

    Windows is unable to shutdown in restart operation

    IRQL_NOT_LESS_OR_EQUAL on shutdown/restart


    Thank you, I have done all the steps requested.
    here is the command prompt log for the sfc and dism commands:
    Microsoft Windows [Version 10.0.16299.19](c) 2017 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\WINDOWS\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.16299.15Image Version: 10.0.16299.19[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\WINDOWS\system32>
    chkdsk log:

    Windows is unable to shutdown in restart operation [​IMG]

    all the requested tests done in hdtune:



    Windows is unable to shutdown in restart operation [​IMG]

    Windows is unable to shutdown in restart operation [​IMG]

    Windows is unable to shutdown in restart operation [​IMG]

    startup/recovery settings

    Windows is unable to shutdown in restart operation [​IMG]


    memory dump file: Dropbox - MEMORY.DMP
     
    Tailsy, Jun 5, 2019
    #4
Thema:

Windows is unable to shutdown in restart operation

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