Windows 10: Windows keep freezing on certain routine events

About three times a day my video and audio just freeze for about a second, being really slow and cutting the audio. When I open the event logs, I see the following event codes at the same time of the freezing:


16394, 1003 and 16384.


I tried to run the svcRestartTask manually to see if it is the one causing the issue, but it is not. I suspect of the code 1003, because there is really no other event code at this time spam.

:)

 

Computer hangs up/freezes when running certain apps

Hello

A few weeks ago my computer started completely freezing. When those freezes occur the computer is totally unresponsive and requires a reboot, however they only happen when running certain programs.

Windows Version number : 1903
When does it happen?

• Playing youtube videos (takes a few minutes to freeze on average)
• Starting certain games (freezes on startup)
• Answering discord calls

And i discover new sources all the time so i doubt this is a complete list.

What did i try so far?

• Updating the drivers (didn't try to update the BIOS yet but reset it to default)
• Sfc / chkdsk
• OCCT (both CPU and GPU test, neither overheated/froze the computer)
• memtest x86 (4 passes 6 hours, no errors)
• Swapping GPU (RX-480)

By this point i was a bit lost so i tried using windows event viewer to no avail.

As a last attempt i tried to install windows on a new harddrive but the computer froze during installation.

I'm completely lost and don't know whether my hardware is failing or if it's some kind of software issue.

 

Events 4672 & 4624 Win 10 Freezes - special LOGON ?

Hi,

Thank you for writing to Microsoft Community Forums.

1. Are you on a domain network?
   
2. May I know the make and the model number of your system?
   

The event logs you have provided seems to be the security logs that is generated when you login to your system. For more information on the event that was generated, you can check
4672(S): Special privileges assigned to new logon.

The Windows error logs will be located at Event Viewer > Windows Logs > System.

Please follow the step below and check if it works for you.

Step: Improve Windows 10 Performance.

Try some of the following suggestions to help
make your Windows 10 PC run better. The steps are listed in order, so start with the first one, see if that fixes the problem, and then continue to the next one if it doesn’t.

Note: The last step on the article contains Windows Reset, I suggest you not to perform Windows reset, as there is a change your data and applications will be wiped and also
the OS will reverted back to previous version you upgraded from.

If the issue still persists, please reply to this post with more information so that we can identify the root cause of this issue and assist you further.

Hope it helps.

Amit Sunar

Microsoft Community – Moderator

 

all games crash!

ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.