Windows 10: windows keeps crashing, blue screen

Discus and support windows keeps crashing, blue screen in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi,My pc has kept crashing for several days. In the beginning, it crashed when I played games, and showed "nvlddmkm.sys, video tdr failure". Then I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by SLheni, Nov 5, 2024.

  1. SLheni Win User

    windows keeps crashing, blue screen


    Hi,My pc has kept crashing for several days. In the beginning, it crashed when I played games, and showed "nvlddmkm.sys, video tdr failure". Then I reinstalled an old version monitor adapter driver. Now it crashs because of "DPC_WATCHDOG_VIOLATION". I've also used MediaCreationTool_22H2.exe this tool but not work for me. minidump files attached there: Minidump.rarThanks

    :)
     
    SLheni, Nov 5, 2024
    #1
  2. Mayra Aqu Win User

    Windows 10 keeps crashing

    Hi,

    There are many possible reasons why the computer will keeps on crashing. One of which is missing or corrupted system files. For us to further isolate the issue, we suggest answering the following questions:

    • What exactly are you accessing/doing when the computer crashes?
    • Were you still able to login to the computer after it happens?
    • Can you send us a screenshot of the error messages or mini dump that you've received?

    In the meantime, if you're seeing a blue screen when the computer crashes, we suggest following the steps on this article:
    Troubleshoot blue screen errors. Kindly choose the appropriate answer to the category
    "When did you get the error?".

    We'll wait for your response on this matter.
     
    Mayra Aqu, Nov 5, 2024
    #2
  3. my system keeps on crashing. (blue screen)

    Hello Harrison,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    To better assist you with your concern, I'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we recommend performing the suggested steps in this article to troubleshoot blue screen issues
    on Windows 10.

    Looking forward to your response.

    Regards.
     
    Melchizedek Qui, Nov 5, 2024
    #3
  4. Law-II Win User

    windows keeps crashing, blue screen

    Crash/blue screen

    Hi

    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.

    Description
    ===========

    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.

    atb

    Law-II
     
    Law-II, Nov 5, 2024
    #4
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windows keeps crashing, blue screen

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