Windows 10: Windows key forces computer shutdown

Basically, every time i press the Windows key, my computer just immediately shuts off.The problem started today, how can i fix it??

:)

 

Computer Force shutdowns during windows update

Hi all,

My computer shuts off during a windows update in a forceful manner, where there is an electric click sound while it is configuring windows after it reboots. It is like the type of shutdown you get when you hold down the power button for a hard restart. Although
it says it will restart during the update, my computer does it in a forceful manner, and ends up failing the update, as it is "Restoring to previous version of Windows". It has been happening for the past few updates now, and requires several tries before
it finally installs. Can anyone suggest why and whether there are any solutions?

Thanks.

 

Computer shutdowns

when playing games be they microsoft games or others computer shuts down for no reason.

start up does not suggest forced shutdowns etc. Computer is a HP Laptop RTL8821CE

 

After upgrading to Windows 10, cursor is disappeared while trying to shutdown the computer

Hi Hana,

Welcome to Microsoft Community and we appreciate your interest in Windows 10.

Let me help you to fix the issue.

To understand the issue better, I would like to know what is the make and model of the computer?

The issue you are facing could be due to the mouse driver is being outdated. Let’s try simple steps and check if this helps in resolving the issue. Follow the below steps.

Step 1.

Let’s try to shut down the computer from log-in screen and check if it helps.

• 
  Press Windows key + L and keep tapping
  Tab key on the keyboard.
  
• Once it select shutdown option hit enter.

If the issue still persist, try the below steps.

Step 2.

I recommend you to update the mouse driver manually and check if this helps. Follow these steps:

• 
  Press Windows key + X and click on
  Device Manager.
  
• 
  Locate Mice and other pointing devices and expand the same.
  
• 
  Right-click the device driver and select
  Up-date.
  
• 
  Restart the computer, if prompted.
  

If the above steps did not helps to fix the issue, try the below steps.

Step 3.

I suggest you to go to the computer manufacturer and download the latest updated mouse driver and install the same.

Hope it helps. Post us with the status, we will be glad to help you.