Windows 10: Windows key on keyboard is not working, does not show start menu

I have bought a new Windows 10 Dell Inspiron 13 7391 recently this Dec. 19, 2019, today Dec. 28, 2019 while using my laptop I noticed that when I press the windows key it does not show the start menu and when I use other shortcuts with the windows key it does not respond too. I have searched numerous ways to solve this issue online and on youtube using the windows powershell, binary, etc. but nothing works for me. The toggle keys, filter keys, gaming mode have all been turned off but still it does not work. I have learned that the start menu can be launched by pressing CTRL+ESC however the windows button cannot be utilized anymore for shortcuts. Hoping that anyone could help me with a fast reply especially from the Microsoft team, thank you very much!

:)

 

keyboard alt = start menu

Hey guys I'm having problem with my keyboard on my ducky shine II, whenever I press alt with the windows key disabled it starts showing start menu, it didn't happen before and I'm having problem playing dota 2 whenever I use shortcuts with alt. anyone can help me out?



edit: lol I found a fix. I was turning dip 2 instead of dip 3 when turning off windows key since dip 2 exchange alt and windows key lololol. close thread please.

 

Start menu is not working on Windows 10

Hi,

Iunderstand the frustration if things are not working fine as expected.

Please help us with below details,

• • • • • 
          When you say "If I sign in under my user name I am in some earlier version", which version you are referring to?
          
        • 
          Did you made any recent changes to your computer prior to the issue?
          
        • 
          When you say “I cannot access the start menu and am limited to IP as a browser” Is it refers to Microsoft Edge?
          

As an initial steps, I suggest you to check for the Windows version. To do so, follow the below steps:

1) Login to your computer through user name on which it show earlier version of Windows.

2) Press Windows key + r.

3) Type winver, hit enter.

For the issue related to start menu, I suggest you to refer to the below Microsoft help article and check,

https://support.microsoft.com/en-us...ubleshoot-problems-opening-start-menu-cortana

Reply with results and necessary information to help you further.

Thank you.

 

Start menu is not working on Windows 10

I have tried till the troubleshooter and got this

"Microsoft.Windows.ShellExperienceHost" and "Microsoft.Windows.Cortana" applications need to be installed correctly.

Now how do install these applications