Windows 10: Windows License Expiring

Hi, my name is Jason from Maxxx Computers now ""

The computer you bought i'm more then positive is a computer bought off of ebay. We ourselves do not sell computers on ebay. We do have dealers that buy from us wholesale and sell them on ebay. Those computers from us do not come with an operating system. Any software installed onto the computers is provided by the ebay seller, in this case i believe you bought from the ebay store "pc gaming store" username melyov aka melissa hoffman of canton, OH. Unfortunately she did that with all the computers she sold, installed windows on them and then used KMS on them to activate them.

You do have to contact ebay and inform them of the situation. They will help you resolve this problem without you having to come out of pocket. We have had to deal with this a few times and even the BBB sided with us on this issue due to customers bought from a 3rd party and not directly from us. when we sell a computer it does not come "pre-activated". instead you get the key with your computer and when you power it up and connect to the internet it will ask you to input that key, then you are activated.

 

yes hi, i spoke to you on this issue. again and Better Business Bureau asked to provide the receipt for the purchase you made. As was said there and I'll say it here and BBB is siding with us on this situation again, "we never sold you a computer" You bought from a 3rd party dealer who bought wholesale from us. From what i understand you have until Monday to provide BBB a receipt showing that you bought from us, not from Melissa Hoffman aka melyov.

You're argument is because it's "our brand" that makes us responsible. We are responsible for the hardware only and nothing else. That's like saying if you goto walmart and buy HP computer and walmart loads it up with free stuff and it messes up the computer, you can't go complaining to HP about it. You have to go walmart and complain about it.

in your case (not the other guy) u were being cheap. we even spoke to you before you bought it because as you've said numerous times you had spoken to us before u bought the computer because we are happy to answer questions about it. and as you saw on our website that same computer was 75.00 more then what it was on ebay. We even told you buy from it the website, but noooooooooo. "i want to buy on ebay"

now you basically learned one of the things about buying on ebay unfortunately and you want us to resolve an issue we never made. if its too good to be true.......... if you bought it from the previous owners of the site, they would have taken of you. even though they don't do sales anymore, they do handle warranty repairs still as i use to work for him.

 

here's the thing for those that don't know about buying a computer off of ebay.

you'll buy these ridiculously low priced computers for 300 something bucks when if you goto websites selling similar items that cost usually 100+ more, there's a reason to that. mainly due to the installation of a real windows operating system on them not some free bootleg that will work up until the next build upgrade. i'd never buy a computer from ebay and if i did i wouldn't rely on the operating system on it unless you got an actual windows disk and coa and key. most of the guys selling are out of their garage building and shipping these only to disappear 6 months to a year later.

if you don't want these problems, simply "stop being cheap"

 

@raptortechpcs, @trae and @aflodin I believe I understand what is happening here. We have 2 members with an illegal license and Maxx Computers was mentioned earlier in the thread. However, I don't believe this thread and this forum is the proper venue to resolve these problems. Everyone has explained their position. Let Ebay or the BBB resolve it. We can't.

 

I'm only even here because this showed up in a search result that we do periodically.

 

If the price is over $100 don't buy it on Ebay. (Ask me how I know.)

I know that doesn't help you now ... but it might in the future. We all learn from our mistakes.

 

This has been an issue since Win 7 days... then we could isolate the MSDN keys being sold... it's become more difficult now that MS has changed the PID configuration.. but yes, stay away from 2nd hand if you want genuine products.